Nursing homes › Ohio › Vista Care Center of Milan
185 S Main St, Milan, OH 44846 · (419) 499-2576 · 90 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 912 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Continuing Healthcare Solutions, a group operating 12 facilities in 1 state. Group record: average rating 2.1/5, 2 abuse citation icons, 1 facility on the Special Focus list, $250,380 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 2.64 (Ohio median: 3.57). RN hours: 0.41. Weekend total: 2.25. Nursing staff turnover: 50%.
In the downloaded CMS dataset: 33 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-09 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-09-25 |
| 2025-09-09 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-09-25 |
| 2025-09-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-09-25 |
| 2025-09-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-09-25 |
| 2025-03-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-04 |
| 2025-03-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-04-04 |
| 2024-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-09-27 |
| 2024-10-17 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2024-11-01 |
| 2024-10-17 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2024-11-01 |
| 2024-10-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-11-01 |
| 2024-10-17 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-11-01 |
| 2024-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-11-01 |
| 2024-10-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-11-01 |
| 2024-10-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-11-01 |
| 2024-10-17 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Health | corrected 2024-11-01 |
| 2024-10-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-01 |
| 2024-10-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-11-01 |
| 2024-10-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-11-01 |
| 2024-10-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-11-01 |
| 2024-10-17 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-11-01 |
| 2024-10-17 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | complaint | corrected 2024-11-01 |
| 2024-10-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-11-01 |
| 2023-11-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2023-12-05 |
| 2023-11-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-12-05 |
| 2023-08-01 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2023-08-22 |
| 2023-08-01 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-08-22 |
| 2023-01-19 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Health | corrected 2023-02-17 |
| 2023-01-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2023-02-17 |
| 2023-01-19 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-02-17 |
| 2023-01-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-02-17 |
| 2023-01-19 | Observe each nurse aide's job performance and give regular training. | C | Health | corrected 2023-02-17 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-17 | Fine | $12,834 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BUNNER, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2016 |
| MALLETT, CHRISTOPHER | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2016 |
| PARSONS, BENJAMIN | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2016 |
| SPRENGER, MARK | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2016 |
| SPRENGER, TIMOTHY | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2016 |
| HUGHEY, TRACY | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2026 |
| KAUFFMAN, KEVIN | Corporate Officer | Individual | NOT APPLICABLE | since 08/01/2024 |
| KAUFFMAN, KEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2024 |
How to cite this page: CareRecords, “Vista Care Center of Milan — compliance, penalty and ownership record” (CCN 366067), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/vista-care-center-of-milan-milan-oh/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 366067. Corrections: data@carerecords.org.