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Nursing homesOhio › Vista Care Center of Milan

Vista Care Center of Milan

185 S Main St, Milan, OH 44846 · 4194992576 · 90 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Continuing Healthcare Solutions, a group operating 12 facilities in 1 states. Group record: average rating 2.1/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $250,380 in federal fines. This facility rates below its group average (2.1/5).

See all 12 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 2.64 (Ohio median: 3.57). RN hours: 0.41. Weekend total: 2.25. Nursing staff turnover: 50%.

Inspection deficiencies

All-time on record: 33 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-09-09Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2025-09-25
2025-09-09Respond appropriately to all alleged violations. Ecomplaintcorrected 2025-09-25
2025-09-09Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Ecomplaintcorrected 2025-09-25
2025-09-09Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-09-25
2025-03-12Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-04-04
2025-03-12Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2025-04-04
2024-10-17Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-09-27
2024-10-17Provide safe, appropriate pain management for a resident who requires such services. Gcomplaintcorrected 2024-11-01
2024-10-17Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. FHealthcorrected 2024-11-01
2024-10-17Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-11-01
2024-10-17Provide and implement an infection prevention and control program. FHealthcorrected 2024-11-01
2024-10-17Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Ecomplaintcorrected 2024-11-01
2024-10-17Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2024-11-01
2024-10-17Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2024-11-01
2024-10-17Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). DHealthcorrected 2024-11-01
2024-10-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-11-01
2024-10-17Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-11-01
2024-10-17Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-11-01
2024-10-17Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2024-11-01
2024-10-17Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. DHealthcorrected 2024-11-01
2024-10-17Provide special eating equipment and utensils for residents who need them and appropriate assistance. Dcomplaintcorrected 2024-11-01
2024-10-17Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-11-01
2023-11-14Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2023-12-05
2023-11-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2023-12-05
2023-08-01Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2023-08-22
2023-08-01Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2023-08-22
2023-01-19Protect each resident from the wrongful use of the resident's belongings or money. DHealthcorrected 2023-02-17
2023-01-19Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2023-02-17
2023-01-19Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2023-02-17
2023-01-19Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-02-17
2023-01-19Observe each nurse aide's job performance and give regular training. CHealthcorrected 2023-02-17

Federal penalties

DateTypeAmount
2024-10-17Fine$12,834

Ownership & control records (CMS filings)

NameRoleType%Since
BUNNER, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2016
MALLETT, CHRISTOPHERCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2016
PARSONS, BENJAMINCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2016
SPRENGER, MARKCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2016
SPRENGER, TIMOTHYCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2016
HUGHEY, TRACYCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2026
KAUFFMAN, KEVINCorporate OfficerIndividualNOT APPLICABLEsince 08/01/2024
KAUFFMAN, KEVINOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2024

Compare nearby (Erie County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 366067. Corrections: data@carerecords.org.