Nursing homes › California › Waterman Canyon Post Acute
1850 N. Waterman Ave., San Bernardino, CA 92404 · 9098821215 · 166 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 4.01 (California median: 4.24). RN hours: 0.23. Weekend total: 3.79. Nursing staff turnover: 41%.
All-time on record: 41 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-25 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | complaint | corrected 2026-03-25 |
| 2025-09-23 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-10-23 |
| 2025-05-13 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2025-06-13 |
| 2025-03-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-04-14 |
| 2025-03-21 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | D | Health | corrected 2025-04-14 |
| 2025-03-06 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2025-04-06 |
| 2025-01-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-02-21 |
| 2024-04-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-05-07 |
| 2024-04-02 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2024-04-12 |
| 2024-03-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-03-25 |
| 2024-01-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-02-14 |
| 2023-12-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-01-02 |
| 2023-10-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-10-24 |
| 2023-06-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2023-06-30 |
| 2023-06-09 | Keep all essential equipment working safely. | E | Health | corrected 2023-06-30 |
| 2023-06-09 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2023-06-30 |
| 2023-06-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2023-06-30 |
| 2023-06-09 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Health | corrected 2023-06-30 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JENKINS, NICOLETTA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055565. Corrections: data@carerecords.org.