Nursing homes › Iowa › West Bend Health and Rehabilitation
203 Fourth Street Nw, West Bend, IA 50597 · 5158874071 · 45 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 2.94 (Iowa median: 3.69). RN hours: 0.59. Weekend total: 2.66.
All-time on record: 24 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-01 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-05-16 |
| 2025-05-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-05-16 |
| 2025-05-01 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-05-16 |
| 2025-05-01 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-05-16 |
| 2025-05-01 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-05-16 |
| 2025-05-01 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-16 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-01-22 |
| 2024-12-16 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-01-22 |
| 2024-12-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-01-22 |
| 2024-03-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-04-03 |
| 2024-03-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-04-03 |
| 2024-03-07 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-04-03 |
| 2024-03-07 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-04-03 |
| 2024-03-07 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2024-04-03 |
| 2024-03-07 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-04-03 |
| 2024-01-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-01-30 |
| 2023-07-19 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-07-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| KLEINSTREUBER, PETER | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/19/2019 |
| OWEN, BRENT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2014 |
| JORGENSEN, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2024 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 07/18/2011 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| KOENIG, DEBRA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2020 |
| SATO, AMI | Corporate Officer | Individual | NOT APPLICABLE | since 09/09/2024 |
| VENTURA MEDSTAFF, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/18/2011 |
| KLEINSTREUBER, PETER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/19/2019 |
| OWEN, BRENT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2014 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165444. Corrections: data@carerecords.org.