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West Hills Health and Rehab

6801 Middlebrook Pike, Knoxville, TN 37919 · (865) 588-7661 · 194 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★★☆ 4/5
Staffing★☆☆☆☆ 1/5
Quality measures★★☆☆☆ 2/5

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Same-type reference in TN

CMS overall star rating: this provider 3/5; median among 300 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to West Hills Health and Rehab

  • The published staff-turnover figure is 77%. Ask which reporting period it covers and how the current staffing team compares.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 3.41 (Tennessee median: 3.64). RN hours: 0.40. Weekend total: 3.02. Nursing staff turnover: 77%.

Inspection deficiencies

In the downloaded CMS dataset: 10 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2024-11-15Ensure each resident receives an accurate assessment. DHealthcorrected 2024-12-04
2024-11-15PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-12-04
2024-11-15Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-12-04
2024-11-15Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2024-12-04
2024-11-15Provide and implement an infection prevention and control program. DHealthcorrected 2024-12-04

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
HILLCREST HEALTHCARE COMMUNITIES INC5% Or Greater Direct Ownership InterestOrganization100%since 07/01/2008
WHITLOCK, KEVINCorporate DirectorIndividualNOT APPLICABLEsince 07/01/2021

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How to cite this page: CareRecords, “West Hills Health and Rehab — compliance, penalty and ownership record” (CCN 445501), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/west-hills-health-and-rehab-knoxville-tn/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445501. Corrections: data@carerecords.org.