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Nursing homesMassachusetts › Westford Nursing and Rehabilitation Center

Westford Nursing and Rehabilitation Center

3 Park Drive, Westford, MA 01886 · 6035455849 · 123 certified beds

Overall★★★★☆ 4/5
Health inspections★★★★☆ 4/5
Staffing★★☆☆☆ 2/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Best Care Services, a group operating 10 facilities in 2 states. Group record: average rating 2.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $504,165 in federal fines. This facility rates above its group average (2.4/5).

See all 10 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.59 (Massachusetts median: 3.71). RN hours: 0.26. Weekend total: 3.15. Nursing staff turnover: 52%.

Inspection deficiencies

All-time on record: 33 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-07-16Assess the resident when there is a significant change in condition DHealthcorrected 2025-07-29
2025-07-16Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-07-29
2025-07-16Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-07-29
2024-06-14Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. EHealthcorrected 2024-07-18
2024-06-14Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. DHealthcorrected 2024-07-18
2024-06-14Assure that each resident’s assessment is updated at least once every 3 months. DHealthcorrected 2024-07-18
2024-06-14Ensure each resident receives an accurate assessment. DHealthcorrected 2024-07-18
2024-06-14Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-07-18
2024-06-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2024-07-18
2024-06-14Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-07-18
2024-06-14Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. BHealthcorrected 2024-07-18
2024-05-07Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Dcomplaintcorrected 2024-01-31
2024-05-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-04-15
2023-12-05Provide and implement an infection prevention and control program. DHealthcorrected 2023-12-20
2023-12-05Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2023-12-20
2023-10-25Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Dcomplaintcorrected 2023-11-22
2023-10-25Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2023-11-22
2023-10-17Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2023-11-10
2023-07-24Provide and implement an infection prevention and control program. EHealthcorrected 2023-08-11
2023-02-07Provide appropriate pressure ulcer care and prevent new ulcers from developing. GHealthcorrected 2023-03-14
2023-02-07Provide and implement an infection prevention and control program. FHealthcorrected 2023-03-14
2023-02-07Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2023-03-02
2023-02-07Observe each nurse aide's job performance and give regular training. EHealthcorrected 2023-03-02
2023-02-07Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. EHealthcorrected 2023-03-02
2023-02-07Have the Quality Assessment and Assurance group have the required members and meet at least quarterly EHealthcorrected 2023-03-02
2023-02-07Perform COVID19 testing on residents and staff. EHealthcorrected 2023-03-02
2023-02-07Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. EHealthcorrected 2023-03-02
2023-02-07Ensure each resident receives an accurate assessment. DHealthcorrected 2023-03-02
2023-02-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-03-02
2023-02-07Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2023-03-02
2023-02-07Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2023-03-02
2023-02-07Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2023-03-14
2023-02-07Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. BHealthcorrected 2023-03-02

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
PRESWEST HOLDING COMPANY LLC5% Or Greater Direct Ownership InterestOrganization100%since 08/24/2022
CHAPLER, YAAKOVManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/01/2023
STEINBERG, MOSHEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/01/2023
AL-MADI, SAMIOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
CHAPLER, YAAKOVOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
KMON, LAURYNOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/29/2023
LEVITZ, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/11/2023
STEINBERG, MOSHEOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023

Compare nearby (Middlesex County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225586. Corrections: data@carerecords.org.