Nursing homes › North Carolina › Charlotte › White Oak Manor - Charlotte
4009 Craig Avenue, Charlotte, NC 28211 · (704) 365-2620 · 180 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.
Total nurse staffing: 3.53 (North Carolina median: 3.53). RN hours: 0.47. Weekend total: 3.11. Nursing staff turnover: 49%.
All-time on record: 21 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Health | corrected 2026-05-08 |
| 2026-04-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-08 |
| 2026-04-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-08 |
| 2026-04-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-05-08 |
| 2026-04-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-05-08 |
| 2025-11-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-11-25 |
| 2025-11-18 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2025-11-25 |
| 2025-10-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2025-11-22 |
| 2025-10-27 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | complaint | corrected 2025-11-22 |
| 2025-10-27 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | complaint | corrected 2025-11-22 |
| 2025-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-24 |
| 2025-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-24 |
| 2025-03-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-04-24 |
| 2025-03-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-24 |
| 2025-03-27 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-24 |
| 2023-12-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-01-05 |
| 2023-12-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2024-01-05 |
| 2023-12-08 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2024-01-05 |
| 2023-12-08 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2024-01-05 |
| 2023-12-08 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-01-05 |
| 2023-12-08 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2024-01-05 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-13 | Fine | $43,641 |
| 2025-10-27 | Fine | $10,010 |
| 2025-10-27 | Fine | $16,153 |
No detailed ownership records on file.
How to cite this page: CareRecords, “White Oak Manor - Charlotte — compliance, penalty and ownership record” (CCN 345238), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/white-oak-manor-charlotte-charlotte-nc/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345238. Corrections: data@carerecords.org.