Nursing homes › Minnesota › Whitewater Health Services
525 Bluff Avenue, St Charles, MN 55972 · 5079323283 · 45 certified beds
Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $1,572,870 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 3.52 (Minnesota median: 4.16). RN hours: 1.00. Weekend total: 3.26. Nursing staff turnover: 23%.
All-time on record: 22 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2026-05-20 |
| 2026-04-16 | Post nurse staffing information every day. | D | complaint | corrected 2026-05-20 |
| 2026-04-16 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-05-20 |
| 2025-06-16 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-07-23 |
| 2025-05-14 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2025-06-12 |
| 2024-08-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-08-27 |
| 2024-06-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-07-08 |
| 2023-07-20 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-09-06 |
| 2023-07-20 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2023-09-06 |
| 2023-07-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-09-06 |
| 2023-07-20 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2023-09-06 |
| 2023-07-20 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-09-06 |
| 2023-07-20 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-09-06 |
| 2023-07-20 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2023-09-06 |
| 2023-07-20 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-09-06 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-06 | Fine | $16,452 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NSHC WISCONSIN LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/30/2016 |
| BAUMANN, TROY | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/30/2016 |
| HOEHN, JEFFREY | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/30/2016 |
| BAUMANN, TROY | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2016 |
| HOEHN, JEFFREY | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2016 |
| CIBC BANK USA | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/31/2024 |
| CLIFTONLARSONALLEN LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/22/2018 |
| CONTINUUM THERAPY PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| NORTH SHORE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2017 |
| NSH REHAB LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| WIPFLI LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| BAUMANN, TROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2016 |
| BELONGIA, CHRISTINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2019 |
| GEE, DARREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/30/2021 |
| GIMLIN, LINDSAY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/08/2025 |
| GREER, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/29/2023 |
| HOEHN, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2016 |
| PATZER, COLLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/14/2023 |
| PONTON, LILIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2025 |
| PURTELL, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 245270. Corrections: data@carerecords.org.