Nursing homes › Minnesota › Whitewater Health Services
525 Bluff Avenue, St Charles, MN 55972 · (507) 932-3283 · 45 certified beds
Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,552,238 in federal fines. This facility rates below its group average (2.7/5).
Total nurse staffing: 3.52 (Minnesota median: 4.16). RN hours: 1.00. Weekend total: 3.26. Nursing staff turnover: 23%.
All-time on record: 21 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-07-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | Deficient, Provider has no plan of correction |
| 2026-07-02 | Keep all essential equipment working safely. | E | Health | Deficient, Provider has no plan of correction |
| 2026-07-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | Deficient, Provider has no plan of correction |
| 2026-07-02 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-07-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | Deficient, Provider has no plan of correction |
| 2026-07-02 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | Deficient, Provider has no plan of correction |
| 2026-07-02 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | Deficient, Provider has no plan of correction |
| 2026-04-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2026-05-20 |
| 2026-04-16 | Post nurse staffing information every day. | D | complaint | corrected 2026-05-20 |
| 2026-04-16 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-05-20 |
| 2025-06-16 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Respond appropriately to all alleged violations. | E | complaint | corrected 2025-07-23 |
| 2025-06-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-07-23 |
| 2025-05-14 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-12 |
| 2025-05-14 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Health | corrected 2025-06-12 |
| 2024-08-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-08-27 |
| 2024-06-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-07-08 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-06 | Fine | $16,452 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NSHC WISCONSIN LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/30/2016 |
| BAUMANN, TROY | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/30/2016 |
| HOEHN, JEFFREY | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/30/2016 |
| BAUMANN, TROY | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2016 |
| HOEHN, JEFFREY | Corporate Officer | Individual | NOT APPLICABLE | since 12/30/2016 |
| CIBC BANK USA | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/31/2024 |
| CLIFTONLARSONALLEN LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/22/2018 |
| CONTINUUM THERAPY PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| NORTH SHORE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2017 |
| NSH REHAB LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| WIPFLI LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| BAUMANN, TROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2016 |
| BELONGIA, CHRISTINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2019 |
| GEE, DARREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/30/2021 |
| GIMLIN, LINDSAY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/08/2025 |
| GREER, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/29/2023 |
| HOEHN, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/30/2016 |
| PATZER, COLLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/14/2023 |
| PONTON, LILIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2025 |
| PURTELL, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2018 |
How to cite this page: CareRecords, “Whitewater Health Services — compliance, penalty and ownership record” (CCN 245270), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/whitewater-health-services-st-charles-mn/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 245270. Corrections: data@carerecords.org.