Nursing homes › California › Whitney Oaks Care Center
3529 Walnut Avenue, Carmichael, CA 95608 · 9164888601 · 126 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 3.96 (California median: 4.24). RN hours: 0.40. Weekend total: 3.71. Nursing staff turnover: 30%.
All-time on record: 62 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-06-16 |
| 2025-12-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-01-16 |
| 2025-12-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-01-01 |
| 2025-12-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-12-29 |
| 2025-09-23 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | complaint | corrected 2025-09-30 |
| 2025-09-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-09-30 |
| 2025-08-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-08-21 |
| 2025-07-15 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | complaint | corrected 2025-07-22 |
| 2025-06-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-07-01 |
| 2025-05-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-11 |
| 2025-05-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide appropriate foot care. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-06-11 |
| 2025-05-23 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-06-11 |
| 2024-08-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-08-10 |
| 2024-07-18 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-07-30 |
| 2024-07-18 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-07-30 |
| 2024-07-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-07-23 |
| 2024-06-21 | Dispose of garbage and refuse properly. | F | Health | corrected 2024-07-12 |
| 2024-06-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-07-12 |
| 2024-06-21 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Health | corrected 2024-07-12 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CAPITAL SNF HOLDING COMPANY, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/30/2023 |
| PROVIDENCE GROUP NH, LLC | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 06/30/2023 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056410. Corrections: data@carerecords.org.