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Nursing homesCalifornia › Willow Creek Healthcare Center

Willow Creek Healthcare Center

650 W. Alluvial, Clovis, CA 93611 · 5593236200 · 159 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★★ 5/5

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).

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Staffing (hours per resident per day)

Total nurse staffing: 4.18 (California median: 4.24). RN hours: 0.46. Weekend total: 3.88. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 62 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-14Provide and implement an infection prevention and control program. Ecomplaintcorrected 2026-06-05
2026-05-14Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2026-06-05
2026-01-05Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Gcomplaintcorrected 2026-01-16
2025-09-24Provide appropriate pressure ulcer care and prevent new ulcers from developing. Gcomplaintcorrected 2025-10-06
2025-06-02Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2025-06-18
2025-05-07Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Gcomplaintcorrected 2025-06-04
2025-04-04Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-05-01
2025-04-04Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2025-05-01
2025-04-04Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2025-05-01
2025-04-04Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-05-01
2025-04-04Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-05-01
2025-04-04Dispose of garbage and refuse properly. EHealthcorrected 2025-05-01
2025-04-04Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. DHealthcorrected 2025-05-01
2025-04-04Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2025-05-01
2025-04-04Ensure each resident receives an accurate assessment. DHealthcorrected 2025-05-01
2025-04-04PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2025-05-01
2025-04-04Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2025-05-01
2025-04-04Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-05-01
2025-04-04Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. DHealthcorrected 2025-05-01
2025-04-04Make sure that a working call system is available in each resident's bathroom and bathing area. DHealthcorrected 2025-05-01
2024-12-26Make sure that a working call system is available in each resident's bathroom and bathing area. Ecomplaintcorrected 2025-01-10
2024-10-01Provide and implement an infection prevention and control program. Ecomplaintcorrected 2024-10-16
2024-06-21Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-07-25
2024-06-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-07-25
2024-06-07Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Gcomplaintcorrected 2024-07-31
2024-06-07Provide and implement an infection prevention and control program. Dcomplaintcorrected 2024-07-31
2024-05-14Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Dcomplaintcorrected 2024-05-20
2024-04-29Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2024-06-17
2024-03-07Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-03-25
2024-03-07Dispose of garbage and refuse properly. FHealthcorrected 2024-03-25
2024-03-07PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2024-03-25
2024-03-07Provide activities to meet all resident's needs. DHealthcorrected 2024-03-25
2024-03-07Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. DHealthcorrected 2024-03-25
2023-10-06Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2023-10-22
2023-08-30Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2023-09-16
2023-08-09Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2023-08-20
2023-08-09Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2023-08-20
2023-08-09Provide and implement an infection prevention and control program. Dcomplaintcorrected 2023-08-20

Federal penalties

DateTypeAmount
2026-01-05Fine$15,935
2025-09-24Fine$9,110
2025-05-07Payment Denial6 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
PROVIDENCE GROUP INC5% Or Greater Direct Ownership InterestOrganization100%since 03/11/2019
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024

Compare nearby (Fresno County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555652. Corrections: data@carerecords.org.