CareRecords.org

Nursing homes › Mississippi › Willow Creek Retirement Center

Willow Creek Retirement Center

49 Willow Creek Lane, Byram, MS 39272 · (601) 863-4201 · 88 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★☆ 4/5
Quality measures★★☆☆☆ 2/5

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in MS

CMS overall star rating: this provider 2/5; median among 199 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Willow Creek Retirement Center

  • The published staff-turnover figure is 52.9%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at BRIAR HILL MANAGEMENT. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Briar Hill Management, a group operating 6 facilities in 1 state. Group record: average rating 3.2/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $114,017 in federal fines. This facility rates below its group average (3.2/5).

See all 6 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.05 (Mississippi median: 4.01). RN hours: 0.55. Weekend total: 3.64. Nursing staff turnover: 53%.

Inspection deficiencies

In the downloaded CMS dataset: 26 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-04Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-07-09
2026-06-04Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2026-07-09
2026-03-05Provide and implement an infection prevention and control program. FHealthcorrected 2026-04-06
2026-03-05Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-04-06
2026-03-05Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2026-04-06
2026-03-05Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-04-06
2026-03-05Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-04-06
2026-03-05Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-06
2026-03-05Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. DHealthcorrected 2026-04-06
2026-01-06Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Ecomplaintcorrected 2026-02-05
2024-11-07Provide and implement an infection prevention and control program. EHealthcorrected 2024-12-04
2024-11-07Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-12-04
2024-11-07Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2024-12-04
2024-11-07Ensure that residents are free from significant medication errors. DHealthcorrected 2024-12-04
2024-09-12Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2024-09-05
2024-05-24Provide appropriate pressure ulcer care and prevent new ulcers from developing. Ecomplaintcorrected 2024-07-04
2024-03-13Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-04-15
2024-03-13Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2024-04-15
2023-08-11Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Ecomplaintcorrected 2023-09-23
2023-08-11Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2023-09-23
2023-02-23Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-03-29
2023-02-23Honor the resident's right to organize and participate in resident/family groups in the facility. EHealthcorrected 2023-03-29
2023-02-23Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2023-03-29
2023-02-23Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-03-29
2023-02-23Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2023-03-29
2023-02-23Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2023-03-29

Federal penalties

DateTypeAmount
2024-09-12Fine$8,018

Ownership & control records (CMS filings)

NameRoleType%Since
PHILIPPE, LYNNDirect Ownership InterestIndividualNOT APPLICABLEsince 01/28/2008
ROTOLO, DAVIDDirect Ownership InterestIndividualNOT APPLICABLEsince 01/28/2008
ROTOLO, ROBERTDirect Ownership InterestIndividualNOT APPLICABLEsince 01/28/2008
BRIAR HILL MANAGEMENT, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 09/03/2003
BURLISON, SANDYOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/25/2019
BURNS, SHARONOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/28/2008
GREEN, DONNAOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/04/2010
KING, CURTISOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/01/2016
MUHA, ASHLEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/04/2010
ROTOLO, DAVIDOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/28/2008
ROTOLO, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/28/2008
WALTERS, JOHNNIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/12/2026
WHITE, DEBORAHOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/12/2014
WHITLOW, CARRIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/05/2022

Compare nearby (Hinds County)

How to cite this page: CareRecords, “Willow Creek Retirement Center — compliance, penalty and ownership record” (CCN 255300), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/willow-creek-retirement-center-byram-ms/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 255300. Corrections: data@carerecords.org.