CareRecords.org

Nursing homes › Wisconsin › Willow Ridge Healthcare

Willow Ridge Healthcare

400 Deronda St, Amery, WI 54001 · (715) 268-8171 · 83 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★★★☆ 4/5
Quality measures★★☆☆☆ 2/5

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in WI

CMS overall star rating: this provider 3/5; median among 321 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Willow Ridge Healthcare

  • The published staff-turnover figure is 32.4%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at REAL PROPERTY HEALTH FACILITIES. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Real Property Health Facilities, a group operating 9 facilities in 3 states. Group record: average rating 3.1/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $0 in federal fines. This facility rates below its group average (3.1/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.26 (Wisconsin median: 4.02). RN hours: 0.84. Weekend total: 3.89. Nursing staff turnover: 32%.

Inspection deficiencies

In the downloaded CMS dataset: 19 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-07-30Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-08-21
2025-07-30Develop and implement policies and procedures to prevent abuse, neglect, and theft. DHealthcorrected 2025-08-21
2025-07-30Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-08-21
2025-07-30Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-08-21
2025-07-30Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-08-21
2025-07-30Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-08-21
2025-07-30Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-08-21
2025-07-30Provide and implement an infection prevention and control program. DHealthcorrected 2025-08-21
2025-06-24Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-07-07
2024-05-30Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-06-30
2024-05-30Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EHealthcorrected 2024-06-30
2024-05-30Develop and implement policies and procedures to prevent abuse, neglect, and theft. DHealthcorrected 2024-06-30
2024-05-30Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. DHealthcorrected 2024-06-30
2024-05-30Provide and implement an infection prevention and control program. DHealthcorrected 2024-06-30
2024-01-24Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-02-19
2024-01-24Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2024-02-19
2023-11-20Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Gcomplaintcorrected 2023-12-14
2023-11-20Provide appropriate treatment and care according to orders, resident’s preferences and goals. Gcomplaintcorrected 2023-12-14
2023-05-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-06-21

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
CHRISTINA JAYNE PENN MANAGEMENT TRUST5% Or Greater Direct Ownership InterestOrganization100%since 11/01/2010
PENN, CHRISTINA5% Or Greater Indirect Ownership InterestIndividual100%since 06/01/2015
HAWORTH, ALBERTCorporate OfficerIndividualNOT APPLICABLEsince 05/01/2021
MARSH, DAWNCorporate OfficerIndividualNOT APPLICABLEsince 04/15/1994
REAL PROPERTY HEALTH FACILITIES CORPOperational/Managerial ControlOrganizationNOT APPLICABLEsince 08/01/1989
HAWORTH, ALBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2021

Compare nearby (Polk County)

How to cite this page: CareRecords, “Willow Ridge Healthcare — compliance, penalty and ownership record” (CCN 525402), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/willow-ridge-healthcare-amery-wi/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525402. Corrections: data@carerecords.org.