Nursing homes › Texas › Austin › Windsor Nursing and Rehabilitation Center of Duval
5301 W Duval Rd, Austin, TX 78727 · (512) 345-1805 · 206 certified beds
Per CMS filings, this facility is affiliated with Wellsential Health, a group operating 67 facilities in 1 state. Group record: average rating 2.7/5, 8 abuse citation icons, 0 facilities on the Special Focus list, $2,405,704 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 2.93 (Texas median: 3.27). RN hours: 0.46. Weekend total: 2.66. Nursing staff turnover: 40%.
All-time on record: 33 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-22 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-05-23 |
| 2026-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-05-23 |
| 2026-05-22 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2026-05-23 |
| 2026-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-23 |
| 2026-05-22 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-05-23 |
| 2026-05-22 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2026-05-23 |
| 2026-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-05-23 |
| 2026-05-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-05-23 |
| 2026-04-15 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2026-04-16 |
| 2025-06-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-28 |
| 2025-04-02 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-04-03 |
| 2025-04-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-04-03 |
| 2025-04-02 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-04-03 |
| 2025-04-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-03 |
| 2025-04-02 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-04-03 |
| 2025-04-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-04-03 |
| 2025-04-02 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-04-03 |
| 2025-04-02 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-03 |
| 2024-09-19 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | complaint | corrected 2024-09-20 |
| 2024-09-09 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-08-06 |
| 2024-05-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-05-19 |
| 2024-01-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | L | complaint | corrected 2024-01-28 |
| 2024-01-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2024-01-28 |
| 2024-01-27 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | complaint | corrected 2024-01-28 |
| 2024-01-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2024-01-28 |
| 2024-01-27 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2024-01-28 |
| 2024-01-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2024-01-28 |
| 2024-01-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-01-28 |
| 2024-01-27 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2024-01-28 |
| 2024-01-27 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2024-01-28 |
| 2024-01-27 | Have policies on smoking. | D | complaint | corrected 2024-01-28 |
| 2023-12-01 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2023-12-07 |
| 2023-10-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2023-10-05 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-09 | Fine | $5,736 |
| 2024-01-27 | Fine | $17,605 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| VAL VERDE COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2022 |
| REGENCY IHS OF WINDSOR DUVAL LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| DWD TX HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| JACK AND NANCY DWYER WORKFORCE DEVELOPMENT CENTER INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG HG OPCO I, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG HG OPCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REG OPERATOR HOLDCO LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY TEXAS HOLDINGS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2022 |
| BAIRD, DANIEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/13/2021 |
| CARVAJAL, ANTONIO | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/16/2024 |
| CLAPP, BARBARA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2021 |
| CORTESE, DAREN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/10/2021 |
| DIAZ, CRIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/25/2022 |
| GIBSON, PATRICIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/01/2021 |
| GONZALES, VERONICA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/16/2024 |
| JURADO, JORGE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/13/2023 |
| KAUFMAN, NICOLE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/10/2021 |
| MANDELBAUM, ELLIOT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/01/2025 |
| OTAZO, JULIO | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/25/2022 |
| PALMER, ROBIN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/18/2020 |
| JURADO, JORGE | Corporate Officer | Individual | NOT APPLICABLE | since 10/13/2023 |
| REGENCY IHS OF WINDSOR DUVAL LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
| REGENCY INTEGRATED HEALTH SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
| VAL VERDE COUNTY HOSPITAL DISTRICT | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2022 |
How to cite this page: CareRecords, “Windsor Nursing and Rehabilitation Center of Duval — compliance, penalty and ownership record” (CCN 675956), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/windsor-nursing-and-rehabilitation-center-of-duval-austin-tx/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675956. Corrections: data@carerecords.org.