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HospiceMichigan › Grand Rapids

Gentiva I

Hospice in Grand Rapids, Michigan · CCN 231627

Contact and basics

  • Address625 Kenmoor Ave Se, Ste 115 -
    Grand Rapids, MI 49546
  • Phone(616) 249-3043
  • CMS certification number231627
  • Ownership typeFor-Profit
  • Medicare-certified since05/31/2013
  • CountyKent

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death94.6%higher is better
Gaps in nursing visits40.3%lower is better
Early live discharges4.9%lower is better
Late live discharges48.4%lower is better
Burdensome transitions, Type 19.8%lower is better
Burdensome transitions, Type 22.2%lower is better
Skilled nursing minutes on weekends5.3%higher is better
Nurse care minutes per routine home care days11.80 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$21,727context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1078.0%
Would definitely recommend80.0%
Family member treated with respect88.0%
Got the emotional and spiritual support they wanted94.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.3%
Pain screening99.8%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment99.8%
Bowel regimen for patients on opioids98.8%
Treatment preferences documented100.0%
Beliefs and values addressed99.8%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 220 patients.

Where care was delivered

  • Patient's home17.0%
  • Assisted living facility61.0%
  • Nursing facility20.0%
  • Skilled nursing facility2.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia32.0%
  • Cancer15.0%
  • Circulatory / heart disease24.0%
  • Respiratory disease5.0%
  • Stroke16.0%
  • Other conditions12.0%

Who owns this hospice

KENTUCKY HOMECARE PARENT INC. — all 208 hospices → ODYSSEY HEALTHCARE GP, LLC — all 44 hospices → ODYSSEY HEALTHCARE HOLDING COMPANY — all 69 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CD&R FALCON HOLDINGS, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%8/11/2022
CH SERVICES GROUP HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CH SERVICES HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CH SERVICES MIDCO HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CHARLOTTE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CHARLOTTE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022
CURO HEALTH SERVICES HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
CURO HEALTH SERVICES LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
FALCON HOSPICE, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022
HUMANA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
KAH HOSPICE COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022
KENTUCKY HOMECARE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
KENTUCKY HOMECARE PARENT INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
ODYSSEY HEALTHCARE GP, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST1%8/4/2011
ODYSSEY HEALTHCARE HOLDING COMPANY5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/4/2011holding company
ODYSSEY HEALTHCARE INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/4/2011
ODYSSEY HEALTHCARE LP, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST99%8/4/2011
DAVID ARNOLDCORPORATE OFFICER0%12/31/2021
DAVID ARNOLDOTHER0%12/31/2021
DAVID CAUSBYCORPORATE OFFICER0%4/27/2021
JANET COMBSCORPORATE OFFICER0%11/1/2021
ROGER PHILLIPSCONTRACTED MANAGING EMPLOYEE0%4/16/2016
RONALD LAZASCORPORATE OFFICER0%4/27/2021
SAMANTHA COXW-2 MANAGING EMPLOYEE0%7/15/2025
THOMAS DOLANCORPORATE OFFICER0%11/30/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Grand Rapids

All hospices in Grand Rapids →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Gentiva I — hospice records, Grand Rapids, MI." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 231627. https://carerecords.org/hospice/michigan/gentiva-i-grand-rapids/