Nursing homes › California › Garden Grove › Alta Gardens Care Center
13075 Blackbird Street, Garden Grove, CA 92843 · (714) 530-6322 · 129 certified beds
Per CMS filings, this facility is affiliated with Windsor, a group operating 22 facilities in 1 state. Group record: average rating 2.4/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $484,622 in federal fines. This facility rates above its group average (2.4/5).
Total nurse staffing: 3.87 (California median: 4.24). RN hours: 0.51. Weekend total: 3.59. Nursing staff turnover: 20%.
All-time on record: 59 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-01 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | complaint | corrected 2026-06-16 |
| 2026-03-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2026-03-27 |
| 2026-02-18 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-03-18 |
| 2026-02-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Keep all essential equipment working safely. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe and appropriate respiratory care for a resident when needed. | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | B | Health | corrected 2026-03-18 |
| 2025-02-18 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2025-02-28 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-18 | Fine | $8,278 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOLD QUAIL 3 OPERATIONS HOLDINGS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/03/2025 |
| BOLD QUAIL 3 REALTY HOLDINGS, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/22/2024 |
| BOLD QUAIL 3, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| NEWGEN LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| ROBIN, AARON | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| TRESS, AVROHOM | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| ROBIN, AARON | Corporate Officer | Individual | NOT APPLICABLE | since 08/28/2025 |
| TRESS, AVROHOM | Corporate Officer | Individual | NOT APPLICABLE | since 02/28/2025 |
| KIEU, TRIET | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/14/2020 |
| PACRIM, SWEET JEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/15/2024 |
| SHAW, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/06/2026 |
| TRAN, ROGER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2018 |
| TRESS, AVROHOM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/03/2025 |
How to cite this page: CareRecords, “Alta Gardens Care Center — compliance, penalty and ownership record” (CCN 555473), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/alta-gardens-care-center-garden-grove-ca/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555473. Corrections: data@carerecords.org.