Nursing homes › California › Alta Gardens Care Center
13075 Blackbird Street, Garden Grove, CA 92843 · 7145306322 · 129 certified beds
Per CMS filings, this facility is affiliated with Windsor, a group operating 23 facilities in 1 states. Group record: average rating 2.4/5, 7 abuse citation icons, 1 facilities on the Special Focus list, $484,622 in federal fines. This facility rates above its group average (2.4/5).
Total nurse staffing: 3.87 (California median: 4.24). RN hours: 0.51. Weekend total: 3.59. Nursing staff turnover: 20%.
All-time on record: 58 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2026-03-27 |
| 2026-02-18 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-03-18 |
| 2026-02-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-03-18 |
| 2026-02-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | Keep all essential equipment working safely. | D | Health | corrected 2026-03-18 |
| 2026-02-18 | PASARR screening for Mental disorders or Intellectual Disabilities | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Provide safe and appropriate respiratory care for a resident when needed. | B | Health | corrected 2026-03-18 |
| 2026-02-18 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | B | Health | corrected 2026-03-18 |
| 2025-02-18 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2025-02-28 |
| 2025-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-02-28 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-18 | Fine | $8,278 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOLD QUAIL 3 OPERATIONS HOLDINGS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/03/2025 |
| 9560 PICO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| BOLD QUAIL 3 REALTY HOLDINGS, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/22/2024 |
| BOLD QUAIL 3, LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| NEWGEN LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| PICO AR LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| ROBIN, AARON | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| TRESS, AVROHOM | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/03/2025 |
| ROBIN, AARON | Corporate Officer | Individual | NOT APPLICABLE | since 08/28/2025 |
| TRESS, AVROHOM | Corporate Officer | Individual | NOT APPLICABLE | since 02/28/2025 |
| KIEU, TRIET | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/14/2020 |
| PACRIM, SWEET JEAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/15/2024 |
| SHAW, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/06/2026 |
| TRAN, ROGER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2018 |
| TRESS, AVROHOM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/03/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555473. Corrections: data@carerecords.org.