Nursing homes › California › Glendora › Arbor Glen Care Center
1033 E. Arrow Highway, Glendora, CA 91740 · (626) 963-7531 · 98 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 342 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 6 facilities on the Special Focus list, $7,057,363 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 4.49 (California median: 4.24). RN hours: 0.47. Weekend total: 3.83. Nursing staff turnover: 53%.
In the downloaded CMS dataset: 85 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-06-17 |
| 2026-05-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-06-17 |
| 2026-05-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-06-17 |
| 2026-03-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2026-04-16 |
| 2026-03-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide or get specialized rehabilitative services as required for a resident. | E | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-04-17 |
| 2026-03-27 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-04-16 |
| 2026-03-27 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2026-04-16 |
| 2026-02-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-03-18 |
| 2026-02-20 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2026-03-18 |
| 2026-02-20 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-03-18 |
| 2026-01-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-02-13 |
| 2025-12-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-01-07 |
| 2025-12-18 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | complaint | corrected 2026-01-07 |
| 2025-12-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-01-14 |
| 2025-04-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-05-01 |
| 2025-04-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-05-01 |
| 2025-03-20 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2025-04-03 |
| 2025-03-20 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-04-03 |
| 2025-03-20 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-04-03 |
| 2025-02-06 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-03-03 |
| 2025-02-06 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-02-28 |
| 2025-02-06 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-03-03 |
| 2025-02-06 | Implement a program that monitors antibiotic use. | E | Health | corrected 2025-03-03 |
| 2025-02-06 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-03-03 |
| 2025-02-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-02-28 |
| 2025-02-06 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-03-03 |
| 2025-02-06 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-03-03 |
| 2025-02-06 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-02-28 |
| 2025-02-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-03-03 |
| 2025-02-06 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-03-03 |
| Date | Type | Amount |
|---|---|---|
| 2024-11-06 | Payment Denial | 26 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BURNAM, SOON | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/30/2006 |
| JOHNSON, WACY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2019 |
| MEHTA, KRUNAL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/01/2020 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/30/2006 |
| PORT, BARRY | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2001 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 08/27/2018 |
| TWOMAGNETS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2001 |
| JOHNSON, WACY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
| MEHTA, KRUNAL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2020 |
How to cite this page: CareRecords, “Arbor Glen Care Center — compliance, penalty and ownership record” (CCN 056360), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/arbor-glen-care-center-glendora-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056360. Corrections: data@carerecords.org.