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Nursing homesCalifornia › Artesia Palms Care Center

Artesia Palms Care Center

11900 E. Artesia Blvd., Artesia, CA 90701 · 5628650271 · 296 certified beds

OverallNot rated
Health inspectionsNot rated
StaffingNot rated
Quality measuresNot rated
Special Focus: CMS lists this facility as SFF — among the facilities with the most serious ongoing compliance problems in the country.
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines.

See all 281 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.00 (California median: 4.24). RN hours: 0.26. Weekend total: 3.70. Nursing staff turnover: 46%.

Inspection deficiencies

All-time on record: 70 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-29Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2026-05-29
2026-05-29Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-05-29
2026-05-29Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2026-05-29
2026-03-19Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-04-03
2025-12-11Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. EHealthcorrected 2025-12-17
2025-12-11Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-12-17
2025-12-11Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2025-12-17
2025-12-11Ensure each resident receives an accurate assessment. DHealthcorrected 2025-12-17
2025-12-11Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-12-17
2025-12-11Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-12-17
2025-12-11Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-12-17
2025-12-11Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-12-17
2025-12-11Provide care or services that was trauma informed and/or culturally competent. DHealthcorrected 2025-12-17
2025-12-11Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. BHealthcorrected 2025-12-17
2025-11-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-02
2025-11-12Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-12-05
2025-06-13Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-07-09
2025-06-13Ensure residents have reasonable access to and privacy in their use of communication methods. EHealthcorrected 2025-07-09
2025-06-13Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. EHealthcorrected 2025-07-09
2025-06-13Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-07-09
2025-06-13Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-07-09
2025-06-13Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-07-09
2025-06-13Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2025-07-13
2025-06-13Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2025-07-13
2025-06-13Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2025-07-09
2025-06-13Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-07-09
2025-06-13Observe each nurse aide's job performance and give regular training. DHealthcorrected 2025-07-09
2025-06-13Provide medically-related social services to help each resident achieve the highest possible quality of life. DHealthcorrected 2025-07-09
2025-06-13Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-07-09
2025-06-13Dispose of garbage and refuse properly. DHealthcorrected 2025-07-09
2025-06-13Provide and implement an infection prevention and control program. DHealthcorrected 2025-07-09
2025-06-13Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. DHealthcorrected 2025-07-09
2025-06-13Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. BHealthcorrected 2025-07-09
2025-05-23Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2025-06-20
2025-05-23Develop, implement, and/or maintain an effective training program for all new and existing staff members. Ecomplaintcorrected 2025-06-20
2025-05-23Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2025-06-20
2025-05-23Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-06-20
2025-05-23Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-06-20
2025-04-25Ensure that residents are fully informed and understand their health status, care and treatments. Ecomplaintcorrected 2025-05-23
2025-04-25Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2025-05-23

Federal penalties

DateTypeAmount
2025-11-12Fine$50,278
2025-04-25Fine$46,972
2025-04-25Payment Denial19 days payment denial
2024-12-19Fine$63,801
2024-12-19Payment Denial29 days payment denial
2024-06-06Fine$29,211
2024-05-01Fine$50,947
2024-01-12Fine$25,847

Ownership & control records (CMS filings)

NameRoleType%Since
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
HANCOCK, MARKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
JERGENSEN, JOSHUACorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024

Compare nearby (Los Angeles County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555565. Corrections: data@carerecords.org.