Nursing homes › California › Torrance › Bay Crest Care Center
3750 Garnet Street, Torrance, CA 90503 · (310) 371-2431 · 80 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 1/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.81 (California median: 4.24). RN hours: 0.40. Weekend total: 3.50. Nursing staff turnover: 56%.
In the downloaded CMS dataset: 121 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-18 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-04-10 |
| 2026-03-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-04-10 |
| 2026-03-13 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2026-03-20 |
| 2026-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-20 |
| 2026-03-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Provide activities to meet all resident's needs. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2026-03-20 |
| 2026-03-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-20 |
| 2026-03-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-03-10 |
| 2026-03-06 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2026-03-10 |
| 2026-02-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-02 |
| 2026-02-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2026-03-02 |
| 2026-01-30 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2026-02-04 |
| 2025-12-17 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | complaint | corrected 2025-12-24 |
| 2025-12-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2025-12-13 |
| 2025-12-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-12-13 |
| 2025-12-12 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-12-13 |
| 2025-12-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-13 |
| 2025-11-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-11-11 |
| 2025-11-09 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | complaint | corrected 2025-11-11 |
| 2025-11-09 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-11-11 |
| 2025-11-09 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-11-11 |
| 2025-11-09 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | complaint | corrected 2025-11-11 |
| 2025-11-03 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-11-07 |
| 2025-11-03 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-11-07 |
| 2025-11-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-11-07 |
| 2025-10-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-10-20 |
| 2025-10-17 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-10-20 |
| 2025-10-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-16 |
| 2025-10-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-10-16 |
| 2025-10-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-10-16 |
| 2025-09-17 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2025-09-19 |
| 2025-09-03 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | complaint | corrected 2025-09-08 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-03 | Fine | $44,256 |
| 2025-11-03 | Payment Denial | 4 days payment denial |
| 2025-10-15 | Fine | $12,425 |
| 2025-08-19 | Fine | $16,149 |
| 2025-08-19 | Payment Denial | 1 days payment denial |
| 2023-12-07 | Fine | $51,506 |
| 2023-12-07 | Payment Denial | 21 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BQ OPERATIONS HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/01/2021 |
| BOLD QUAIL HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| NEWGEN LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| ROBIN, AARON | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| TRESS, AVROHOM | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2021 |
| SHAW, PAMELA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2021 |
How to cite this page: CareRecords, “Bay Crest Care Center — compliance, penalty and ownership record” (CCN 055559), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/bay-crest-care-center-torrance-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055559. Corrections: data@carerecords.org.