Nursing homes › Massachusetts › Brandon Woods of New Bedford
397 County Street, New Bedford, MA 02740 · 5089979396 · 135 certified beds
Per CMS filings, this facility is affiliated with Elder Services, a group operating 6 facilities in 1 states. Group record: average rating 2.2/5, 1 abuse citation icons, 2 facilities on the Special Focus list, $617,931 in federal fines. This facility rates below its group average (2.2/5).
Total nurse staffing: 4.35 (Massachusetts median: 3.71). RN hours: 0.36. Weekend total: 3.85. Nursing staff turnover: 50%.
All-time on record: 80 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-12-02 |
| 2025-06-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-05-23 |
| 2024-12-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Health | corrected 2025-01-06 |
| 2024-12-16 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | K | Health | corrected 2025-02-07 |
| 2024-12-16 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | K | Health | corrected 2025-01-06 |
| 2024-12-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | H | Health | corrected 2025-02-07 |
| 2024-12-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | H | Health | corrected 2025-01-09 |
| 2024-12-16 | Respond appropriately to all alleged violations. | H | Health | corrected 2025-02-07 |
| 2024-12-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | H | Health | corrected 2025-02-07 |
| 2024-12-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2025-01-06 |
| 2024-12-16 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Health | corrected 2025-01-10 |
| 2024-12-16 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-02-07 |
| 2024-12-16 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | Health | corrected 2025-01-10 |
| 2024-12-16 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | F | Health | corrected 2025-01-10 |
| 2024-12-16 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F | Health | corrected 2025-01-10 |
| 2024-12-16 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Health | corrected 2025-02-07 |
| 2024-12-16 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | F | Health | corrected 2025-01-10 |
| 2024-12-16 | Provide training in compliance and ethics. | F | Health | corrected 2025-01-06 |
| 2024-12-16 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Health | corrected 2025-02-07 |
| 2024-12-16 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F | Health | corrected 2025-01-06 |
| 2024-12-16 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-01-03 |
| 2024-12-16 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-02-07 |
| 2024-12-16 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Health | corrected 2025-01-03 |
| 2024-12-16 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2025-01-06 |
| 2024-12-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2025-01-03 |
| 2024-12-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-02-07 |
| 2024-12-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-01-10 |
| 2024-12-16 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2025-01-06 |
| 2024-12-16 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Health | corrected 2025-01-06 |
| 2024-12-16 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Health | corrected 2025-01-06 |
| 2024-12-16 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-02-18 |
| 2024-12-16 | Implement a program that monitors antibiotic use. | E | Health | corrected 2025-02-07 |
| 2024-12-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-02-07 |
| 2024-12-16 | Give the resident's representative the ability to exercise the resident's rights. | D | Health | corrected 2025-01-06 |
| 2024-12-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-02-07 |
| 2024-12-16 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Health | corrected 2025-02-07 |
| 2024-12-16 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Health | corrected 2025-01-06 |
| 2024-12-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-02-18 |
| 2024-12-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-01-03 |
| 2024-12-16 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Health | corrected 2025-01-03 |
| Date | Type | Amount |
|---|---|---|
| 2024-12-16 | Fine | $464,490 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ROMANO, FRANK | Corporate Director | Individual | NOT APPLICABLE | since 02/27/1966 |
| ROMANO, FRANK | Corporate Officer | Individual | NOT APPLICABLE | since 01/04/1978 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225264. Corrections: data@carerecords.org.