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Nursing homesMassachusetts › Our Ladys Haven of Fairhaven Inc

Our Ladys Haven of Fairhaven Inc

71 Center Street, Fairhaven, MA 02719 · 5089994561 · 117 certified beds

Overall★★★★★ 5/5
Health inspections★★★★☆ 4/5
Staffing★★★★★ 5/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with Diocesan Health Facilities, a group operating 5 facilities in 1 states. Group record: average rating 3.6/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $222,580 in federal fines. This facility rates above its group average (3.6/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.76 (Massachusetts median: 3.71). RN hours: 0.84. Weekend total: 3.46. Nursing staff turnover: 36%.

Inspection deficiencies

All-time on record: 19 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-11-14Honor the resident's right to organize and participate in resident/family groups in the facility. EHealthcorrected 2025-12-03
2025-11-14Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. EHealthcorrected 2025-12-03
2025-11-14Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-12-03
2025-11-14Provide and implement an infection prevention and control program. EHealthcorrected 2025-12-03
2025-11-14Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. BHealthcorrected 2025-12-03
2024-10-29Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2024-11-22
2024-10-29Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2024-11-22
2024-10-29Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2024-11-22
2024-10-29Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-11-22
2024-10-29Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-11-22
2024-10-29Provide and implement an infection prevention and control program. DHealthcorrected 2024-11-22
2023-11-15Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. FHealthcorrected 2023-12-15
2023-11-15Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-12-15
2023-11-15Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2023-12-15
2023-11-15Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2023-12-15
2023-11-15Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-12-15
2023-11-15Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2023-12-15
2023-11-15Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2023-12-15
2023-08-08Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2023-09-01

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
HENRY, DIANACorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
KILEY, KEVINCorporate DirectorIndividualNOT APPLICABLEsince 12/01/2019
LONG, JOANNECorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
MATHIAS, GREGORYCorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
NELSON, DAVIDCorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
OLIVEIRA, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
PIGNATO, DAVIDCorporate DirectorIndividualNOT APPLICABLEsince 07/01/2021
SULLIVAN, JOHNCorporate DirectorIndividualNOT APPLICABLEsince 09/24/2014
DA CUNHA, EDGARCorporate OfficerIndividualNOT APPLICABLEsince 09/24/2014
DIOCESAN HEALTH FACILITIESOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/1994
MITCHELL, LAURAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2020
ROQUE, JOANNEOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/01/2019

Compare nearby (Bristol County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225485. Corrections: data@carerecords.org.