Nursing homes › West Virginia › Canterbury Center
80 Maddex Drive, Shepherdstown, WV 25443 · 3048769422 · 62 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.12 (West Virginia median: 3.49). RN hours: 1.11. Weekend total: 2.64. Nursing staff turnover: 55%.
All-time on record: 73 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-18 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-04-15 |
| 2025-03-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-04-15 |
| 2025-03-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2025-04-15 |
| 2025-03-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-15 |
| 2025-03-18 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-04-15 |
| 2025-03-18 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Post nurse staffing information every day. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2025-04-15 |
| 2025-03-18 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Health | corrected 2025-04-15 |
| 2025-03-18 | Dispose of garbage and refuse properly. | D | Health | corrected 2025-04-15 |
| 2024-04-03 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | F | Health | corrected 2024-05-16 |
| 2024-04-03 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Health | corrected 2024-05-16 |
| 2024-04-03 | Post nurse staffing information every day. | F | Health | corrected 2024-05-16 |
| 2024-04-03 | Dispose of garbage and refuse properly. | F | Health | corrected 2024-05-16 |
| 2024-04-03 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | complaint | corrected 2024-05-16 |
| 2024-04-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-05-16 |
| 2024-04-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-05-16 |
| 2024-04-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-05-16 |
| 2024-04-03 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2024-05-16 |
| 2024-04-03 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2024-05-16 |
| 2024-04-03 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-05-16 |
| 2024-04-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-05-16 |
| 2024-04-03 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-05-16 |
| 2024-04-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-05-16 |
| 2024-04-03 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-05-16 |
| 2024-04-03 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-05-16 |
| 2024-04-03 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-05-16 |
| 2024-04-03 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-05-16 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS WV HOLDINGS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2011 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS OPERATIONS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 05/01/2023 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| SUTTON, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/20/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515179. Corrections: data@carerecords.org.