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Nursing homesWest Virginia › Willow Tree Healthcare Center

Willow Tree Healthcare Center

1263 South George Street, Charles Town, WV 25414 · 3047256575 · 104 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).

See all 120 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.63 (West Virginia median: 3.49). RN hours: 0.63. Weekend total: 3.12. Nursing staff turnover: 40%.

Inspection deficiencies

All-time on record: 54 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-10-30Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-12-05
2025-10-30Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-12-05
2025-10-30Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-12-05
2025-07-24Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-08-29
2025-07-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-08-29
2025-07-24Provide and implement an infection prevention and control program. EHealthcorrected 2025-08-29
2025-07-24Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-08-29
2025-07-24Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. DHealthcorrected 2025-08-29
2025-07-24Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2025-08-29
2025-07-24Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-08-29
2025-07-24Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-08-29
2025-07-24Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-08-29
2025-05-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-07
2024-07-25Prepare residents for a safe transfer or discharge from the nursing home. Dcomplaintcorrected 2024-08-23
2024-07-25Provide and implement an infection prevention and control program. Dcomplaintcorrected 2024-08-23
2024-05-22Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2024-03-28
2024-05-22Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-03-28
2024-05-22Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2024-06-28
2024-01-19Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-03-01
2024-01-19Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-03-01
2024-01-19Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-03-01
2024-01-19Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-03-01
2024-01-19Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-03-01
2024-01-19Provide safe, appropriate dialysis care/services for a resident who requires such services. Dcomplaintcorrected 2024-03-01
2023-09-20Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2023-10-20
2023-09-20Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2023-10-20
2023-09-20Provide and implement an infection prevention and control program. Dcomplaintcorrected 2023-10-20
2023-09-20Develop and implement policies and procedures for flu and pneumonia vaccinations. Dcomplaintcorrected 2023-10-20
2023-05-03Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2023-06-16
2023-05-03Provide activities to meet all resident's needs. EHealthcorrected 2023-06-16
2023-05-03Provide appropriate treatment and care according to orders, resident’s preferences and goals. EHealthcorrected 2023-06-16
2023-05-03Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2023-06-16
2023-05-03Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. EHealthcorrected 2023-06-16
2023-05-03Observe each nurse aide's job performance and give regular training. EHealthcorrected 2023-06-16
2023-05-03Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2023-06-16
2023-05-03Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2023-06-16
2023-05-03Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. EHealthcorrected 2023-06-16
2023-05-03Make sure that a working call system is available in each resident's bathroom and bathing area. EHealthcorrected 2023-06-16
2023-05-03Put firmly secured handrails on each side of hallways. EHealthcorrected 2023-06-16
2023-05-03Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-06-16

Federal penalties

DateTypeAmount
2024-05-22Fine$8,018

Ownership & control records (CMS filings)

NameRoleType%Since
WO HOLDINGS LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
C.R. STOLTZ FAMILY INVESTMENT COMPANY INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
C.R. STOLTZ IRREVOCABLE TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
HEALTH CARE HOLDINGS, LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
I. ROSEDALE FAMILY INVESTMENT COMPANY INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
I. ROSEDALE IRREVOCABLE TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
R.S. WILHEIM IRREVOCABLE TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
RONALD S WILHEIM 2012 SPOUSAL TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
ROSEDALE FAMILY INVESTMENT COMPANY, INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
RRW, LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
S.L. ROSEDALE IRREVOCABLE TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 01/01/2016
STOLTZ, CHARLESManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2016
SO GEORGE MGT, LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/01/2016
DATTA, VASANTOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2021
GROVES, DONNAOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/14/2023
HELMAN, JACOBOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/08/2019
ROMEO, DOMINICOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2023
STOLTZ, CHARLESOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2016

Compare nearby (Jefferson County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515156. Corrections: data@carerecords.org.