Nursing homes › Maryland › Complete Care at Severna Park LLC
310 Genesis Way, Severna Park, MD 21146 · (410) 544-4220 · 138 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $2,221,168 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 3.53 (Maryland median: 3.60). RN hours: 0.73. Weekend total: 3.15. Nursing staff turnover: 58%.
All-time on record: 67 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-07-30 |
| 2026-06-15 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-07-30 |
| 2025-10-24 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2025-12-15 |
| 2025-10-24 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | complaint | corrected 2025-12-15 |
| 2025-10-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-12-15 |
| 2025-10-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-15 |
| 2025-10-24 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-12-15 |
| 2025-10-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-12-15 |
| 2025-05-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2025-06-20 |
| 2025-05-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Provide care or services that was trauma informed and/or culturally competent. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-06-20 |
| 2025-05-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-06-20 |
| 2023-11-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2023-12-25 |
| 2023-11-17 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Respond appropriately to all alleged violations. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2023-12-25 |
| 2023-11-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-12-25 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC MD OPCOS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/01/2021 |
| PC WTA OPCO HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/01/2021 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 05/01/2021 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2021 |
| AMUSAN, IBIRONKE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/12/2023 |
| COX, VICKIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2021 |
| KETTERMAN, JANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/19/2022 |
| MANSFIELD, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| MIRZA, ZIAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2022 |
| SILVERBERG, NISANEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
How to cite this page: CareRecords, “Complete Care at Severna Park LLC — compliance, penalty and ownership record” (CCN 215143), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/complete-care-at-severna-park-llc-severna-park-md/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 215143. Corrections: data@carerecords.org.