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Nursing homesMaryland › Complete Care at Springbrook

Complete Care at Springbrook

12325 New Hampshire Avenue, Silver Spring, MD 20904 · 3016224600 · 93 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates below its group average (3.1/5).

See all 85 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.45 (Maryland median: 3.60). RN hours: 0.54. Weekend total: 3.17. Nursing staff turnover: 38%.

Inspection deficiencies

All-time on record: 47 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-01Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Ecomplaintcorrected 2026-05-30
2026-05-01Ensure each resident receives an accurate assessment. Ecomplaintcorrected 2026-05-30
2026-05-01Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2026-05-30
2026-05-01Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-05-30
2026-04-07Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-04-27
2026-04-07Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-04-27
2026-04-07Ensure each resident receives an accurate assessment. Dcomplaintcorrected 2026-04-27
2026-04-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-04-27
2025-12-19Ensure services provided by the nursing facility meet professional standards of quality. Ecomplaintcorrected 2026-01-19
2025-12-19Make sure that a working call system is available in each resident's bathroom and bathing area. Ecomplaintcorrected 2026-01-19
2025-12-19Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Ecomplaintcorrected 2026-01-19
2025-12-19Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-01-19
2025-12-19Ensure medication error rates are not 5 percent or greater. Dcomplaintcorrected 2026-01-19
2025-12-19Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2026-01-19
2025-03-14Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-04-30
2025-03-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-04-30
2025-03-14Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Dcomplaintcorrected 2025-04-30
2024-12-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-01-27
2024-12-18Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-01-27
2024-12-18Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-01-27
2024-12-18Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-01-27
2024-12-18Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-01-27

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
PC MD5 OPCO HOLDCO LLC5% Or Greater Direct Ownership InterestOrganization100%since 02/01/2023
PC MD5 TOPCO LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/01/2023
SMS 2021 TRUST5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 02/01/2023
DES CAPITAL LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 02/01/2023
JRK INVESTMENTS LLCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 02/01/2023
KLUGMAN, JACOBIndirect Ownership InterestIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMIndirect Ownership InterestIndividualNOT APPLICABLEsince 02/01/2023
STERNBUCH, DANIELIndirect Ownership InterestIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 02/01/2023
STEIN, SHALOMCorporate OfficerIndividualNOT APPLICABLEsince 02/01/2023
COX, VICKIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
DAVE, MITULOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
ELUDOYIN, OLUDAPOOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
MANSFIELD, MELISSAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
SILVERBERG, NISANELOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023
STERNBUCH, DANIELOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2023

Compare nearby (Montgomery County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 215052. Corrections: data@carerecords.org.