Nursing homes › Maryland › Complete Care at Wheaton
4011 Randolph Road, Wheaton, MD 20902 · 3019332500 · 116 certified beds
Per CMS filings, this facility is affiliated with Complete Care, a group operating 85 facilities in 8 states. Group record: average rating 3.1/5, 7 abuse citation icons, 0 facilities on the Special Focus list, $2,308,934 in federal fines. This facility rates above its group average (3.1/5).
Total nurse staffing: 3.38 (Maryland median: 3.60). RN hours: 0.79. Weekend total: 3.16. Nursing staff turnover: 42%.
All-time on record: 42 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2025-05-23 |
| 2025-04-10 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2025-05-23 |
| 2025-04-10 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Dispose of garbage and refuse properly. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-05-23 |
| 2025-04-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-05-23 |
| 2025-04-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-05-23 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PC MD5 OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/01/2023 |
| PC MD5 TOPCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| SMS 2021 TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| DES CAPITAL LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2023 |
| JRK INVESTMENTS LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 02/01/2023 |
| KLUGMAN, JACOB | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STERNBUCH, DANIEL | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEIN, SHALOM | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2023 |
| BATES, KIMBERLY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/31/2025 |
| BHARAJ, NARENDER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| COX, VICKIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| MANSFIELD, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| NABI, ABDOULATIF | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/18/2023 |
| SILVERBERG, NISANEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
| STERNBUCH, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 215025. Corrections: data@carerecords.org.