Nursing homes › California › Creekside Post-Acute
3580 Payne Avenue, San Jose, CA 95117 · 4082487100 · 130 certified beds
Per CMS filings, this facility is affiliated with Links Healthcare Group, a group operating 32 facilities in 2 states. Group record: average rating 2.8/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $481,905 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 4.15 (California median: 4.24). RN hours: 0.77. Weekend total: 3.83. Nursing staff turnover: 57%.
All-time on record: 42 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-10-19 |
| 2025-09-23 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-10-19 |
| 2025-06-10 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | complaint | corrected 2025-06-27 |
| 2025-04-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-04-30 |
| 2024-12-05 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-12-23 |
| 2024-12-05 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-12-23 |
| 2024-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-12-23 |
| 2024-11-08 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | F | complaint | corrected 2024-12-05 |
| 2024-11-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-12-05 |
| 2024-11-08 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-12-02 |
| 2024-09-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-09-12 |
| 2024-08-30 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-09-06 |
| 2024-08-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-09-04 |
| 2024-08-09 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2024-09-04 |
| 2024-07-18 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-08-16 |
| 2024-02-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-03-23 |
| 2024-02-22 | Provide safe, appropriate pain management for a resident who requires such services. | E | complaint | corrected 2024-03-22 |
| 2024-02-22 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-03-22 |
| 2024-02-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-03-22 |
| 2023-08-08 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2023-09-05 |
| Date | Type | Amount |
|---|---|---|
| 2024-07-18 | Fine | $20,248 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RODRIGUEZ, CURTIS | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2022 |
| TILFORD, TOBY | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2022 |
| LINKS HEALTHCARE GROUP LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2022 |
| LINKS SUPPORT SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2022 |
| BEARDSLEY, MARY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| BERNHOLZ, VICTORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| CARTER, MELISSA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| FROJELIN, ANTONETTE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| REICHERT, JOSIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| RODRIGUEZ, CURTIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| ROMNEY, GUNNER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/03/2024 |
| SABOUNCHI, SAMAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
| TILFORD, TOBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055884. Corrections: data@carerecords.org.