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Delaware Veterans Home

100 Delaware Veterans Blvd, Milford, DE 19963 · (302) 424-6000 · 144 certified beds

Overall★★★★☆ 4/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★★ 5/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in DE

CMS overall star rating: this provider 4/5; median among 43 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Delaware Veterans Home

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 54%. Ask which reporting period it covers and how the current staffing team compares.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Government - State.

Staffing (hours per resident per day)

Total nurse staffing: 7.08 (Delaware median: 3.92). RN hours: 2.46. Weekend total: 6.28. Nursing staff turnover: 54%.

Inspection deficiencies

In the downloaded CMS dataset: 21 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-12Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2026-04-26
2026-03-12Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-04-26
2026-03-12Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-04-26
2026-03-12Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2026-04-26
2026-03-12Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-04-26
2026-03-12Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2026-04-26
2026-03-12Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2026-04-26
2025-03-06Provide appropriate treatment and care according to orders, resident’s preferences and goals. Gcomplaintcorrected 2025-04-30
2025-03-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Ecomplaintcorrected 2025-04-30
2025-03-06Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Dcomplaintcorrected 2025-04-30
2025-03-06Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-12-20
2025-03-06Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Dcomplaintcorrected 2025-04-30
2024-04-25Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. EHealthcorrected 2024-05-17
2024-04-25Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-05-17
2024-04-25Provide and implement an infection prevention and control program. DHealthcorrected 2024-05-17
2023-04-25Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2023-05-26
2023-04-25Assess the resident when there is a significant change in condition DHealthcorrected 2023-05-26
2023-04-25Ensure each resident receives an accurate assessment. DHealthcorrected 2023-05-26
2023-04-25Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2023-05-26
2023-04-25Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. DHealthcorrected 2023-05-26
2023-04-25Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. DHealthcorrected 2023-05-26

Federal penalties

DateTypeAmount
2026-03-12Fine$86,920
2025-03-06Fine$31,837

Ownership & control records (CMS filings)

NameRoleType%Since
ERHART, CAROLCorporate DirectorIndividualNOT APPLICABLEsince 10/20/2020
PETERSON, WILLIAMCorporate DirectorIndividualNOT APPLICABLEsince 03/08/2010
CANNON, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 12/19/2022
SATTERLY, LISACorporate OfficerIndividualNOT APPLICABLEsince 05/01/2022

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How to cite this page: CareRecords, “Delaware Veterans Home — compliance, penalty and ownership record” (CCN 085051), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/delaware-veterans-home-milford-de/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085051. Corrections: data@carerecords.org.