Nursing homes › Delaware › Delaware Veterans Home
100 Delaware Veterans Blvd, Milford, DE 19963 · 3024246000 · 144 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - State.
Total nurse staffing: 7.08 (Delaware median: 3.92). RN hours: 2.46. Weekend total: 6.28. Nursing staff turnover: 54%.
All-time on record: 21 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-04-26 |
| 2026-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-04-26 |
| 2026-03-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-26 |
| 2026-03-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-04-26 |
| 2026-03-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-26 |
| 2026-03-12 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2026-04-26 |
| 2026-03-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2026-04-26 |
| 2025-03-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2025-04-30 |
| 2025-03-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2025-04-30 |
| 2025-03-06 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2025-04-30 |
| 2025-03-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-12-20 |
| 2025-03-06 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2025-04-30 |
| 2024-04-25 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-05-17 |
| 2024-04-25 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-05-17 |
| 2024-04-25 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-17 |
| 2023-04-25 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-05-26 |
| 2023-04-25 | Assess the resident when there is a significant change in condition | D | Health | corrected 2023-05-26 |
| 2023-04-25 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-05-26 |
| 2023-04-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-05-26 |
| 2023-04-25 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Health | corrected 2023-05-26 |
| 2023-04-25 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2023-05-26 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-12 | Fine | $86,920 |
| 2025-03-06 | Fine | $31,837 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ERHART, CAROL | Corporate Director | Individual | NOT APPLICABLE | since 10/20/2020 |
| PETERSON, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 03/08/2010 |
| CANNON, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 12/19/2022 |
| SATTERLY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085051. Corrections: data@carerecords.org.