Nursing homes › Connecticut › Douglas Manor
103 North Road, Windham, CT 06280 · 8604234636 · 90 certified beds
Per CMS filings, this facility is affiliated with Ryders Health Management, a group operating 8 facilities in 1 states. Group record: average rating 1.5/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $103,149 in federal fines. This facility rates below its group average (1.5/5).
Total nurse staffing: 3.57 (Connecticut median: 3.71). RN hours: 0.52. Weekend total: 3.28. Nursing staff turnover: 32%.
All-time on record: 57 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-20 |
| 2026-04-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-05-20 |
| 2025-10-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-11-21 |
| 2025-10-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-11-21 |
| 2025-08-18 | PASARR screening for Mental disorders or Intellectual Disabilities | D | complaint | corrected 2025-09-29 |
| 2025-08-18 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-09-29 |
| 2025-08-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-09-29 |
| 2025-04-22 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Honor the resident's right to manage his or her financial affairs. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Health | corrected 2025-06-28 |
| 2025-04-22 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-06-28 |
| 2025-04-22 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-06-28 |
| 2025-04-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-28 |
| 2025-04-22 | Assure the security of all personal funds of residents deposited with the facility. | C | Health | corrected 2025-06-28 |
| 2025-04-22 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | B | Health | corrected 2025-06-28 |
| 2025-04-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-19 |
| 2025-04-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-05-19 |
| 2024-12-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-12-23 |
| 2024-07-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-10 |
| 2024-07-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-09-10 |
| 2023-03-13 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2023-04-24 |
| 2023-03-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2023-04-24 |
| 2023-03-13 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | E | Health | corrected 2023-04-24 |
| 2023-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-04-24 |
| 2023-03-13 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-04-24 |
| 2023-03-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-04-24 |
| 2023-03-13 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2023-04-24 |
| 2023-03-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-04-24 |
| 2023-03-13 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2023-04-24 |
| 2023-03-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-04-24 |
| Date | Type | Amount |
|---|---|---|
| 2025-10-15 | Fine | $8,278 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SBRIGLIO, MARTIN | 5% Or Greater Direct Ownership Interest | Individual | 51% | since 05/17/2018 |
| SCHWARTZ, RUSSELL | 5% Or Greater Direct Ownership Interest | Individual | 25% | since 05/17/2018 |
| THOMAS, WILLIAM | 5% Or Greater Direct Ownership Interest | Individual | 25% | since 05/17/2018 |
| FARMER, MICHELLE | Corporate Director | Individual | NOT APPLICABLE | since 05/17/2018 |
| KRIJGSMAN, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 05/17/2018 |
| FARMER, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/17/2018 |
| KRIJGSMAN, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/17/2018 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 075258. Corrections: data@carerecords.org.