Nursing homes › California › El Encanto Healthcare Center
555 South El Encanto Road, City of Industry, CA 91745 · 6263361274 · 185 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Other.
Total nurse staffing: 5.16 (California median: 4.24). RN hours: 0.94. Weekend total: 4.57. Nursing staff turnover: 23%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-05 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-02-16 |
| 2026-02-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-02-16 |
| 2025-06-13 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-07-06 |
| 2025-06-13 | Post nurse staffing information every day. | E | Health | corrected 2025-07-06 |
| 2025-06-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-07-06 |
| 2025-06-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-07-06 |
| 2025-06-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-07-06 |
| 2025-06-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-07-06 |
| 2025-06-13 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-07-06 |
| 2025-06-13 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-07-06 |
| 2025-06-13 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-07-06 |
| 2025-03-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-04-10 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-04-10 |
| 2024-06-21 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-07-21 |
| 2024-06-21 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-07-21 |
| 2024-06-21 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Health | corrected 2024-07-21 |
| 2024-06-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-07-21 |
| 2024-06-21 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Health | corrected 2024-07-12 |
| 2024-06-21 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2024-07-21 |
| 2024-06-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-07-21 |
| 2024-06-21 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2024-07-21 |
| 2024-06-21 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-07-21 |
| 2024-06-21 | Post nurse staffing information every day. | B | Health | corrected 2024-07-21 |
| 2024-01-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-02-08 |
| 2023-07-14 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-08-23 |
| 2023-07-14 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Health | corrected 2023-08-23 |
| 2023-07-14 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Health | corrected 2023-08-23 |
| 2023-07-14 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-08-23 |
| 2023-07-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2023-08-23 |
| 2023-07-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-08-23 |
| 2023-07-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2023-08-23 |
| 2023-07-14 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | complaint | corrected 2023-08-23 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| INDUSTRY CONVALESCENT HOSPITAL | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/1983 |
| PEREZ, DAVID | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2012 |
| CALVO, KENNETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2010 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555395. Corrections: data@carerecords.org.