Nursing homes › California › Empress Care Center, LLC
1299 S. Bascom Avenue, San Jose, CA 95128 · 4082870616 · 67 certified beds
Per CMS filings, this facility is affiliated with Eva Care Group, a group operating 9 facilities in 1 states. Group record: average rating 3.4/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $559,066 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 4.19 (California median: 4.24). RN hours: 0.77. Weekend total: 3.85. Nursing staff turnover: 33%.
All-time on record: 44 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-28 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | F | Health | corrected 2025-05-01 |
| 2025-04-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2025-04-29 |
| 2025-04-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-04-28 |
| 2025-04-28 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | F | Health | corrected 2025-05-16 |
| 2025-04-28 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-05-01 |
| 2025-04-28 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-04-29 |
| 2025-04-28 | Keep all essential equipment working safely. | E | Health | corrected 2025-04-28 |
| 2025-04-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-05-01 |
| 2025-04-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-05-02 |
| 2025-04-28 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-05-01 |
| 2025-04-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-05-11 |
| 2025-04-28 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-05-01 |
| 2025-04-28 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-05-01 |
| 2024-10-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-10-31 |
| 2023-12-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2023-12-21 |
| 2023-12-22 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2023-12-21 |
| 2023-12-22 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-12-21 |
| 2023-12-22 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2023-12-22 |
| 2023-12-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-12-22 |
| 2023-12-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-12-21 |
| 2023-12-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-12-21 |
| 2023-12-22 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2023-12-20 |
| 2023-12-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-12-20 |
| 2023-12-22 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2023-12-20 |
| 2023-12-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2023-12-21 |
| 2023-12-22 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-12-21 |
| 2023-12-22 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Health | corrected 2023-12-21 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CHEN, JENQ | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 04/27/2001 |
| CHEN, TZE-YUN | 5% Or Greater Direct Ownership Interest | Individual | 50% | since 08/01/2001 |
| PADAMA, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 08/02/2017 |
| DIEBOLD, CORY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/09/2022 |
| WOODS, NORMAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2010 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056026. Corrections: data@carerecords.org.