Nursing homes › Michigan › Faith Haven Senior Care Centre
6531 W Michigan Avenue, Jackson, MI 49201 · 5177503822 · 81 certified beds
Per CMS filings, this facility is affiliated with Nexcare Health Systems, a group operating 20 facilities in 1 states. Group record: average rating 3.8/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $321,295 in federal fines. This facility rates below its group average (3.8/5).
Total nurse staffing: 3.46 (Michigan median: 3.80). RN hours: 0.48. Weekend total: 3.20. Nursing staff turnover: 52%.
All-time on record: 37 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2026-06-19 |
| 2026-03-19 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2026-04-02 |
| 2026-03-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-04-02 |
| 2026-03-19 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-04-02 |
| 2025-08-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-08-28 |
| 2025-08-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-08-28 |
| 2025-08-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-28 |
| 2025-01-06 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2025-01-22 |
| 2025-01-06 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-01-22 |
| 2025-01-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-01-22 |
| 2025-01-06 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-01-22 |
| 2024-05-03 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-05-17 |
| 2024-01-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2024-02-02 |
| 2024-01-17 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-02-02 |
| 2024-01-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-02-02 |
| 2024-01-17 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2024-02-02 |
| 2024-01-17 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2024-02-02 |
| 2024-01-17 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-02-02 |
| 2024-01-17 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-02-02 |
| 2024-01-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-02-02 |
| 2024-01-17 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-02-02 |
| 2024-01-17 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2024-02-02 |
| 2024-01-17 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Health | corrected 2024-02-02 |
| 2023-11-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2023-11-28 |
| 2023-11-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-11-28 |
| 2023-11-08 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2023-11-28 |
| 2023-11-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2023-11-28 |
| Date | Type | Amount |
|---|---|---|
| 2024-01-17 | Fine | $15,872 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NEXCARE HOLDINGS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 11/01/2013 |
| SANGSTER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/04/2013 |
| NEXCARE HEALTH SYSTEMS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/06/2011 |
| PERRY, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235359. Corrections: data@carerecords.org.