Nursing homes › Michigan › Regency at Jackson
434 W North Street, Jackson, MI 49202 · 5178811829 · 82 certified beds
Per CMS filings, this facility is affiliated with Ciena Healthcare/Laurel Health Care, a group operating 82 facilities in 4 states. Group record: average rating 2.8/5, 9 abuse citation icons, 2 facilities on the Special Focus list, $2,859,157 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 2.84 (Michigan median: 3.80). RN hours: 0.57. Weekend total: 2.44.
All-time on record: 79 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-07-06 |
| 2026-05-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-07-06 |
| 2026-02-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | L | complaint | corrected 2026-03-26 |
| 2026-02-27 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2026-03-26 |
| 2026-02-27 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2026-03-26 |
| 2026-02-27 | Respond appropriately to all alleged violations. | E | complaint | corrected 2026-03-26 |
| 2026-02-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2026-03-26 |
| 2026-02-27 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2026-03-26 |
| 2026-02-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-03-26 |
| 2026-02-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-03-26 |
| 2026-02-27 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-03-26 |
| 2026-02-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-26 |
| 2026-02-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-03-26 |
| 2026-02-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | complaint | corrected 2026-03-26 |
| 2026-01-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2026-02-13 |
| 2026-01-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-02-13 |
| 2026-01-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-02-13 |
| 2026-01-13 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-13 |
| 2025-12-18 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2026-01-13 |
| 2025-05-02 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-23 |
| 2025-05-02 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-05-23 |
| 2025-05-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-05-23 |
| 2025-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-05-02 |
| 2025-04-16 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-05-02 |
| 2025-04-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2025-05-02 |
| 2025-04-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-05-02 |
| 2025-04-16 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-05-02 |
| 2025-04-16 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-05-02 |
| 2025-04-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-05-02 |
| 2025-04-16 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-05-02 |
| 2025-01-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-02-04 |
| 2024-05-17 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2024-05-31 |
| 2024-05-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2024-04-03 |
| 2024-05-17 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | complaint | corrected 2024-05-31 |
| Date | Type | Amount |
|---|---|---|
| 2023-11-21 | Fine | $15,593 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| KHAN, ANIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| QAZI, MOHAMMAD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2025 |
| CIENA HEALTHCARE MANAGEMENT INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| KHAN, ANIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
| QAZI, MOHAMMAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235016. Corrections: data@carerecords.org.