Nursing homes › Massachusetts › Fall River Healthcare
1748 Highland Avenue, Fall River, MA 02720 · 5087301070 · 176 certified beds
Per CMS filings, this facility is affiliated with Next Step Healthcare, a group operating 14 facilities in 1 states. Group record: average rating 1.8/5, 1 abuse citation icons, 3 facilities on the Special Focus list, $1,422,779 in federal fines. This facility rates below its group average (1.8/5).
Total nurse staffing: 3.42 (Massachusetts median: 3.71). RN hours: 0.51. Weekend total: 3.11. Nursing staff turnover: 50%.
All-time on record: 52 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-09 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-03-04 |
| 2025-12-22 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Honor the resident's right to manage his or her financial affairs. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Health | corrected 2026-01-26 |
| 2025-12-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-01-26 |
| 2025-12-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2026-01-26 |
| 2025-12-22 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-26 |
| 2025-07-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-08-15 |
| 2025-07-28 | Give the resident's representative the ability to exercise the resident's rights. | D | Health | corrected 2025-08-15 |
| 2025-07-28 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-08-15 |
| 2025-07-28 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-08-15 |
| 2025-07-28 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2025-08-15 |
| 2025-07-28 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-08-15 |
| 2025-03-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-03-21 |
| 2025-02-27 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-03-10 |
| 2025-02-27 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | G | complaint | corrected 2025-03-10 |
| 2025-02-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | Health | corrected 2025-03-10 |
| 2025-02-05 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | H | Health | corrected 2025-03-10 |
| 2025-02-05 | Respond appropriately to all alleged violations. | H | Health | corrected 2025-03-10 |
| 2025-02-05 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | H | Health | corrected 2025-03-10 |
| 2025-02-05 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | H | Health | corrected 2025-03-10 |
| 2025-02-05 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Provide care or services that was trauma informed and/or culturally competent. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-03-10 |
| 2025-02-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-03-10 |
| 2025-02-05 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-03-10 |
| 2025-02-05 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-03-10 |
| 2025-02-05 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2025-03-10 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-31 | Fine | $14,905 |
| 2025-02-05 | Fine | $197,905 |
| 2024-05-14 | Fine | $157,160 |
| 2024-02-27 | Fine | $15,092 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NEXT STEP MA MASTER SUBTENANT, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/01/2017 |
| DELL'ANNO, DAMIAN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/01/2017 |
| STEPHAN, WILLIAM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 12/01/2017 |
| DELL'ANNO, DAMIAN | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2017 |
| STEPHAN, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2017 |
| NEXT STEP HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2017 |
| MARIOS, PAUL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/29/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225723. Corrections: data@carerecords.org.