Nursing homes › California › El Monte › Fidelity Health Care
11210 Lower Azusa Rd., El Monte, CA 91731 · (626) 442-6863 · 90 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Il & Joan Lee, a group operating 4 facilities in 2 states. Group record: average rating 2.0/5, 1 abuse citation icon, 0 facilities on the Special Focus list, $62,418 in federal fines. This facility rates above its group average (2.0/5).
Total nurse staffing: 4.19 (California median: 4.24). RN hours: 0.43. Weekend total: 3.90. Nursing staff turnover: 14%.
In the downloaded CMS dataset: 35 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-29 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-05 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2026-06-25 |
| 2026-06-05 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2026-07-02 |
| 2026-06-05 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-06-30 |
| 2026-06-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-06-29 |
| 2026-06-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2026-06-26 |
| 2026-06-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-07-02 |
| 2026-06-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-06-29 |
| 2026-03-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-10 |
| 2026-02-27 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-03-11 |
| 2025-09-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-03 |
| 2025-04-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-04-25 |
| 2025-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-25 |
| 2025-04-04 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-04-25 |
| 2025-04-04 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-04-25 |
| 2025-04-04 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-04-25 |
| 2025-04-04 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2025-04-25 |
| 2025-04-04 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-04-25 |
| 2025-03-07 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | complaint | corrected 2025-03-31 |
| 2025-03-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-03-31 |
| 2025-03-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-03-31 |
| 2024-04-26 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Health | corrected 2024-05-25 |
| 2024-04-26 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-05-25 |
| 2024-04-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-05-25 |
| 2024-04-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-05-25 |
| 2024-04-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-05-25 |
| 2024-04-26 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2024-05-25 |
| 2024-04-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-05-25 |
| 2024-04-26 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-25 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LEE, IL | Direct Ownership Interest | Individual | NOT APPLICABLE | since 03/16/2001 |
| LEE, JOAN | Direct Ownership Interest | Individual | NOT APPLICABLE | since 03/16/2001 |
| LEE, IL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/16/2001 |
| LEE, JOAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/01/2001 |
| LEE, IL | Corporate Officer | Individual | NOT APPLICABLE | since 03/16/2001 |
| LEE, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2001 |
| JPH CONSULTING INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1997 |
| CHUA, ALEX | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2019 |
| GUPTA, ANIL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2014 |
| LEE, IL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/16/2001 |
| LEE, JOAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/16/2001 |
How to cite this page: CareRecords, “Fidelity Health Care — compliance, penalty and ownership record” (CCN 555088), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/fidelity-health-care-el-monte-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555088. Corrections: data@carerecords.org.