Nursing homes › Washington › Garden Terrace Healthcare Center of Federal Way
491 South 338Th Street, Federal Way, WA 98003 · 2536612226 · 70 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 5.45 (Washington median: 4.15). RN hours: 1.52. Weekend total: 4.60. Nursing staff turnover: 31%.
All-time on record: 46 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-09-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-10-21 |
| 2025-06-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-08-04 |
| 2025-06-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-08-04 |
| 2025-06-16 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-08-04 |
| 2025-06-16 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-08-04 |
| 2025-06-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-08-04 |
| 2025-06-16 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-04 |
| 2025-06-16 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2025-08-04 |
| 2025-02-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-02-26 |
| 2025-01-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-02-18 |
| 2024-12-03 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | complaint | corrected 2025-01-09 |
| 2024-12-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-01-09 |
| 2024-04-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-05-23 |
| 2024-04-16 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2024-05-23 |
| 2024-04-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-05-23 |
| 2024-04-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Dispose of garbage and refuse properly. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-05-23 |
| 2024-04-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-05-23 |
| 2023-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-04-25 |
| 2023-03-21 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-04-25 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 04/07/1998 |
| PRESTON, FORREST | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/07/1998 |
| BUTNER, NANCY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/16/2018 |
| GILBERT, DENNIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/10/2025 |
| VIOLA, EDDIE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/21/2025 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 07/28/2003 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 07/28/2003 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 07/28/2003 |
| DEVELOPERS INVESTMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/20/2006 |
| FEDERAL WAY MEDICAL INVESTORS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2003 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/28/2003 |
| BUTNER, NANCY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/16/2018 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| GILBERT, DENNIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/10/2025 |
| PACIO, GLENN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2011 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2014 |
| VIOLA, EDDIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/21/2025 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 505512. Corrections: data@carerecords.org.