Ownership group

Per CMS filings, this facility is affiliated with Lutheran Services Carolinas, a group operating 9 facilities in 1 states. Group record: average rating 4.2/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $150,545 in federal fines. This facility rates below its group average (4.2/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.60 (North Carolina median: 3.53). RN hours: 0.40. Weekend total: 3.95. Nursing staff turnover: 54%.

Inspection deficiencies

All-time on record: 4 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2026-05-28	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	G	complaint	corrected 2026-05-01
2026-02-12	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	E	Health	corrected 2026-02-23
2023-12-04	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	J	complaint	corrected 2023-11-02
2023-08-24	Post nurse staffing information every day.	C	Health	corrected 2023-09-01

Federal penalties

Date	Type	Amount
2023-12-04	Fine	$14,689

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
LUTHERAN SERVICES FOR THE AGING, INC.	Indirect Ownership Interest	Organization	NOT APPLICABLE	since 11/07/2013
GOINS, TED	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 11/07/2013
HERMAN, RICHARD	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 06/01/2021
MADDRY, KAREN	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 04/01/1982
NELSON, DOUGLAS	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 09/01/2022
KROPP, RANDALL	Corporate Director	Individual	NOT APPLICABLE	since 09/30/2015
SMITH, KESHA	Corporate Director	Individual	NOT APPLICABLE	since 10/01/2012
MADDRY, KAREN	Corporate Officer	Individual	NOT APPLICABLE	since 04/01/1982
NICKERSON, KIRBY	Corporate Officer	Individual	NOT APPLICABLE	since 10/01/2012
GLENFLORA	Operational/Managerial Control	Organization	NOT APPLICABLE	since 05/04/2009
LSA MANAGEMENT INC.	Operational/Managerial Control	Organization	NOT APPLICABLE	since 11/07/2013
LUTHERAN SERVICES FOR THE AGING, INC.	Operational/Managerial Control	Organization	NOT APPLICABLE	since 11/07/2013
GOINS, TED	Operational/Managerial Control	Individual	NOT APPLICABLE	since 11/07/2013
LOCKLEAR, AUSTIN	Operational/Managerial Control	Individual	NOT APPLICABLE	since 03/19/2019
LOCKLEAR, CHARLENE	Operational/Managerial Control	Individual	NOT APPLICABLE	since 05/03/2023
SMITH, KESHA	Operational/Managerial Control	Individual	NOT APPLICABLE	since 09/08/2003

Compare nearby (Robeson County)

Wesley Pines Retirement Community Lumberton ★★★★☆ 4/5
Harborview Lumberton Lumberton ★★☆☆☆ 2/5
Woodhaven Nursing Center Lumberton ★☆☆☆☆ 1/5
The Carrolton of Lumberton Lumberton ★☆☆☆☆ 1/5 abuse citation
Pembroke Center Pembroke ★☆☆☆☆ 1/5 abuse citation

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345194. Corrections: data@carerecords.org.