Nursing homes › North Carolina › Pembroke Center
310 E Wardell Drive, Pembroke, NC 28372 · (910) 521-1273 · 84 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 415 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.37 (North Carolina median: 3.53). RN hours: 0.50. Weekend total: 3.05. Nursing staff turnover: 68%.
In the downloaded CMS dataset: 38 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2026-06-11 |
| 2026-05-21 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-06-11 |
| 2026-01-20 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-01-27 |
| 2025-11-21 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-01-20 |
| 2025-11-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2026-01-20 |
| 2025-11-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | complaint | corrected 2026-01-20 |
| 2025-11-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-01-20 |
| 2025-11-21 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-01-20 |
| 2025-11-21 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-01-20 |
| 2025-11-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2026-01-20 |
| 2025-11-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-09-10 |
| 2025-11-21 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-01-20 |
| 2025-11-21 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2026-01-20 |
| 2025-11-21 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | complaint | corrected 2026-01-20 |
| 2025-11-21 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-01-27 |
| 2025-06-05 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-05-28 |
| 2025-06-05 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | complaint | corrected 2025-06-07 |
| 2024-11-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-12-18 |
| 2024-11-20 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2024-12-18 |
| 2024-11-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-12-18 |
| 2024-11-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-12-18 |
| 2024-11-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2024-12-18 |
| 2024-11-20 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Health | corrected 2024-12-18 |
| 2024-11-20 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-12-18 |
| 2024-11-20 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2024-12-18 |
| 2024-11-20 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | corrected 2024-12-18 |
| 2024-05-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-05-18 |
| 2023-11-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2023-12-14 |
| 2023-11-16 | Provide safe, appropriate pain management for a resident who requires such services. | E | complaint | corrected 2023-12-14 |
| 2023-11-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-12-14 |
| 2023-11-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | complaint | corrected 2023-12-14 |
| 2023-11-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-12-14 |
| 2023-09-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-08-17 |
| Date | Type | Amount |
|---|---|---|
| 2025-11-21 | Fine | $10,335 |
| 2025-06-05 | Fine | $10,868 |
| 2024-05-31 | Fine | $16,136 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SUNBRIDGE HEALTHCARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/01/2009 |
| FC GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP, INC. | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2020 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 12/01/2024 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 12/01/2012 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| GENESIS ADMINISTRATIVE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2019 |
| POWERBACK REHABILITATION LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2019 |
| PARHAM, SYREETA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
| SEDER, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
How to cite this page: CareRecords, “Pembroke Center — compliance, penalty and ownership record” (CCN 345409), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/pembroke-center-pembroke-nc/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345409. Corrections: data@carerecords.org.