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Nursing homes › Arizona › Haven of Lake Havasu

Haven of Lake Havasu

2781 Osborne Drive, Lake Havasu City, AZ 86406 · (928) 505-5552 · 104 certified beds

Overall★★☆☆☆ 2/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

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Same-type reference in AZ

CMS overall star rating: this provider 2/5; median among 139 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Haven of Lake Havasu

  • The snapshot includes a CMS abuse citation icon. Ask which inspection it relates to, what corrective action followed, and whether CMS has updated the designation.
  • The published staff-turnover figure is 52.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at HAVEN HEALTH. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Haven Health, a group operating 20 facilities in 1 state. Group record: average rating 2.6/5, 9 abuse citation icons, 1 facility on the Special Focus list, $111,598 in federal fines. This facility rates below its group average (2.6/5).

See all 20 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.37 (Arizona median: 3.76). RN hours: 0.66. Weekend total: 3.06. Nursing staff turnover: 52%.

Inspection deficiencies

In the downloaded CMS dataset: 27 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-20Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-06-08
2025-04-01Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-05-07
2025-02-14Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-04-07
2025-02-14Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-04-07
2025-02-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2025-04-07
2025-02-14Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-04-07
2025-02-14Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-04-07
2025-02-14Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2025-04-07
2025-02-14Dispose of garbage and refuse properly. DHealthcorrected 2025-04-07
2024-12-02Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-01-24
2024-10-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2024-11-25
2024-08-20Plan the resident's discharge to meet the resident's goals and needs. Dcomplaintcorrected 2024-09-30
2024-06-11Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-07-25
2023-07-27Not hire anyone with a finding of abuse, neglect, exploitation, or theft. EHealthcorrected 2023-09-30
2023-07-27Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2023-09-30
2023-07-27Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2023-09-30
2023-07-27Provide activities to meet all resident's needs. EHealthcorrected 2023-09-30
2023-07-27Ensure the activities program is directed by a qualified professional. EHealthcorrected 2023-09-30
2023-07-27Provide safe, appropriate pain management for a resident who requires such services. EHealthcorrected 2023-09-30
2023-07-27Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-09-30
2023-07-27Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-09-30
2023-07-27Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. DHealthcorrected 2023-09-30

Federal penalties

DateTypeAmount
2024-10-17Fine$8,018

Ownership & control records (CMS filings)

NameRoleType%Since
ROBERTSON, BRETTDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, ROBERTDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, SPENCERDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
SAMUELIAN, STEPHENDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
SEASTRAND, JASONDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
WEST, CHRISTIANDirect Ownership InterestIndividualNOT APPLICABLEsince 06/01/2017
HEALTH GROUP MANAGEMENT LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 11/25/2024
ESPINOSA, STEPHANIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/14/2024
FRAGOSO, LINDSAYOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/15/2020
LONGHURST, STOCKOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/15/2020
ONG-VELOSO, ANGELOOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2023
PONITHIEUX, KIMBERLYOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/10/2023
ROBERTSON, BRETTOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/22/2025
SAMUELIAN, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/22/2025
SAMUELIAN, SPENCEROperational/Managerial ControlIndividualNOT APPLICABLEsince 01/22/2025
SAMUELIAN, STEPHENOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/22/2025
SEASTRAND, JASONOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2017
WEST, CHRISTIANOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/22/2025
YENTES, CAMERONOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/26/2024

Compare nearby (Mohave County)

How to cite this page: CareRecords, “Haven of Lake Havasu — compliance, penalty and ownership record” (CCN 035240), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/haven-of-lake-havasu-lake-havasu-city-az/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035240. Corrections: data@carerecords.org.