Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 3.53 (Arizona median: 3.76). RN hours: 0.40. Weekend total: 3.18. Nursing staff turnover: 42%.

Inspection deficiencies

All-time on record: 4 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2026-05-15	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	D	Health	corrected 2026-06-18
2025-09-09	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.	D	complaint	corrected 2025-11-01
2023-02-09	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	E	Health	corrected 2023-02-20
2023-02-09	PASARR screening for Mental disorders or Intellectual Disabilities	D	Health	corrected 2023-02-20

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
CREATIVE CARE INC	Direct Ownership Interest	Organization	NOT APPLICABLE	since 05/03/2013
COLLINS, JESSICA	Direct Ownership Interest	Individual	NOT APPLICABLE	since 02/28/2017
COLLINS, JILLIAN	Direct Ownership Interest	Individual	NOT APPLICABLE	since 02/28/2017
COLLINS, JOSHUA	Direct Ownership Interest	Individual	NOT APPLICABLE	since 02/28/2017
LINGENFELTER, FRED	Direct Ownership Interest	Individual	NOT APPLICABLE	since 01/01/2014
OVERSON, SARA	Direct Ownership Interest	Individual	NOT APPLICABLE	since 01/01/2014
TERRY, SANDRA	Direct Ownership Interest	Individual	NOT APPLICABLE	since 01/01/2014
COLLINS, JESSICA	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 02/20/2017
NAPIER, PIERRE	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 01/01/2022
OTT, KRISTEN	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 01/01/2012
COLLINS, JESSICA	Corporate Director	Individual	NOT APPLICABLE	since 02/20/2017
NAPIER, PIERRE	Corporate Officer	Individual	NOT APPLICABLE	since 04/01/2022
OTT, KRISTEN	Corporate Officer	Individual	NOT APPLICABLE	since 08/16/2021
CREATIVE CARE INC	Operational/Managerial Control	Organization	NOT APPLICABLE	since 01/21/2025
ERNEST L HARMAN MD ZIA WAY LLC	Operational/Managerial Control	Organization	NOT APPLICABLE	since 01/01/2008
COLLINS, JESSICA	Operational/Managerial Control	Individual	NOT APPLICABLE	since 02/20/2017
HARMAN, ERNEST	Operational/Managerial Control	Individual	NOT APPLICABLE	since 01/01/2008
NAPIER, PIERRE	Operational/Managerial Control	Individual	NOT APPLICABLE	since 04/01/2022
OTT, KRISTEN	Operational/Managerial Control	Individual	NOT APPLICABLE	since 08/16/2021

Compare nearby (Mohave County)

Havasu Nursing Center Lake Havasu City ★★★☆☆ 3/5
Desert Highlands Care Center Kingman ★★★☆☆ 3/5
The Gardens Rehab & Care Center Kingman ★★★☆☆ 3/5
Haven of Lake Havasu Lake Havasu City ★★☆☆☆ 2/5 abuse citation
The Lingenfelter Center Kingman ★★☆☆☆ 2/5 abuse citation

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035097. Corrections: data@carerecords.org.