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Nursing homes › Arizona › Heritage Health Care Center

Heritage Health Care Center

1300 South Street, Globe, AZ 85501 · (928) 425-3118 · 96 certified beds

Overall★★★★☆ 4/5
Health inspections★★★★☆ 4/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5

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Same-type reference in AZ

CMS overall star rating: this provider 4/5; median among 139 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heritage Health Care Center

  • The published staff-turnover figure is 25.5%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at LIFE CARE CENTERS OF AMERICA. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 15 abuse citation icons, 3 facilities on the Special Focus list, $3,464,555 in federal fines. This facility rates above its group average (3.4/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.36 (Arizona median: 3.76). RN hours: 0.79. Weekend total: 2.88. Nursing staff turnover: 26%.

Inspection deficiencies

In the downloaded CMS dataset: 9 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-27Ensure each resident’s drug regimen must be free from unnecessary drugs. EHealthcorrected 2026-03-10
2026-02-27Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2026-03-10
2026-02-27Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2026-03-10
2026-02-27Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-03-10
2026-02-27PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2026-03-10
2026-02-27Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2026-03-10
2025-05-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-06-20
2025-05-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-06-13
2025-04-15Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-05-31

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
PRESTON, FORRESTIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/30/2004
BUTNER, NANCYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 09/16/2018
SUMMERHAYS, TIMOTHYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/09/2025
WILLIAMS, KATHYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 10/10/1996
CROSS, CINDYCorporate OfficerIndividualNOT APPLICABLEsince 10/13/2004
HENRY, TERRYCorporate OfficerIndividualNOT APPLICABLEsince 10/13/2004
THURMOND, JOANCorporate OfficerIndividualNOT APPLICABLEsince 10/13/2004
LIFE CARE CENTERS OF AMERICA, INC.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 02/17/2006
BUTNER, NANCYOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/16/2018
FLETCHER, TODDOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/01/2021
FRANCO, MARKOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/12/2025
LAY, LISAOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/24/2017
LAYTON, BRENTOperational/Managerial ControlIndividualNOT APPLICABLENO DATE PROVIDED
PRESTON, AUBREYOperational/Managerial ControlIndividualNOT APPLICABLEsince 03/06/2025
SMITH, FRANKOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/19/2025
SUMMERHAYS, TIMOTHYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/09/2025
SWANKER, RICHARDOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2022
WILLIAMS, KATHYOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/10/1996
ZIEGLER, JAMESOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/17/2006

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How to cite this page: CareRecords, “Heritage Health Care Center — compliance, penalty and ownership record” (CCN 035141), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/heritage-health-care-center-globe-az/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 035141. Corrections: data@carerecords.org.