Nursing homes › California › Heritage Rehabilitation Center
21414 S. Vermont Avenue, Torrance, CA 90502 · 3103208714 · 161 certified beds
Per CMS filings, this facility is affiliated with Charis Trust Dtd 12/22/16, a group operating 6 facilities in 1 states. Group record: average rating 3.3/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $66,180 in federal fines. This facility rates below its group average (3.3/5).
Total nurse staffing: 4.65 (California median: 4.24). RN hours: 0.69. Weekend total: 4.20. Nursing staff turnover: 30%.
All-time on record: 59 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-24 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2025-08-08 |
| 2025-07-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-08 |
| 2025-07-23 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-08-08 |
| 2025-06-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Health | corrected 2025-07-13 |
| 2025-06-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2025-07-13 |
| 2025-06-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-07-13 |
| 2025-06-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Health | corrected 2025-07-13 |
| 2025-06-13 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Health | corrected 2025-07-13 |
| 2025-06-13 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-08-08 |
| 2025-06-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide routine and 24-hour emergency dental care for each resident. | E | Health | corrected 2025-07-13 |
| 2025-06-13 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-08-08 |
| 2025-06-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-07-13 |
| 2025-06-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-08 |
| 2025-05-07 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | complaint | corrected 2025-05-25 |
| 2024-10-22 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | complaint | corrected 2024-10-25 |
| 2024-08-26 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-09-26 |
| 2024-06-13 | Provide enough food/fluids to maintain a resident's health. | G | Health | corrected 2024-07-13 |
| 2024-06-13 | Provide safe, appropriate pain management for a resident who requires such services. | G | Health | corrected 2024-07-13 |
| 2024-06-13 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-07-13 |
| 2024-06-13 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2024-07-13 |
| 2024-06-13 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-07-13 |
| 2024-06-13 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-07-13 |
| 2024-06-13 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-07-13 |
| 2024-06-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-07-13 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-13 | Fine | $29,234 |
| 2024-06-13 | Payment Denial | 2 days payment denial |
| 2023-10-26 | Fine | $3,728 |
| 2023-10-26 | Fine | $5,725 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DAVID, EMMANUEL | Direct Ownership Interest | Individual | NOT APPLICABLE | since 12/22/2016 |
| DAVID, OFELIA | Direct Ownership Interest | Individual | NOT APPLICABLE | since 12/22/2016 |
| DEL ROSARIO, EVELYN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2017 |
| STEVE, DENISE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/2022 |
| DAVID, EMMANUEL | Corporate Director | Individual | NOT APPLICABLE | since 09/03/2003 |
| DAVID, EMMANUEL | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2003 |
| AGUINALDO, ESTRELLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2010 |
| CASTRO, MARIA GLORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| DEL ROSARIO, EVELYN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2017 |
| MARTINEZ, ROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2024 |
| STEVE, DENISE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056308. Corrections: data@carerecords.org.