Nursing homes › Oregon › Hillside Heights Rehabilitation Center
1201 Mclean Blvd., Eugene, OR 97405 · 5416832155 · 83 certified beds
Per CMS filings, this facility is affiliated with Volare Health, a group operating 16 facilities in 3 states. Group record: average rating 1.7/5, 2 abuse citation icons, 5 facilities on the Special Focus list, $1,414,045 in federal fines. This facility rates above its group average (1.7/5).
Total nurse staffing: 4.74 (Oregon median: 4.96). RN hours: 0.50. Weekend total: 4.12. Nursing staff turnover: 52%.
All-time on record: 43 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-05-25 |
| 2026-04-08 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2026-05-25 |
| 2026-01-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-03-20 |
| 2026-01-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2026-03-20 |
| 2026-01-30 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-03-20 |
| 2026-01-30 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-03-20 |
| 2026-01-30 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2026-03-20 |
| 2026-01-30 | Provide or obtain dental services for each resident. | D | Health | corrected 2026-03-20 |
| 2026-01-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-03-20 |
| 2025-12-05 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-01-19 |
| 2025-12-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-01-19 |
| 2025-12-05 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2026-01-19 |
| 2025-12-05 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2026-01-19 |
| 2024-08-30 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | F | Health | corrected 2024-10-15 |
| 2024-08-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-15 |
| 2024-08-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-10-15 |
| 2024-08-30 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Health | corrected 2024-10-15 |
| 2024-08-30 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2024-10-15 |
| 2024-08-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-10-15 |
| 2024-08-30 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-10-15 |
| 2024-08-30 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-10-15 |
| 2024-08-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-10-15 |
| 2024-08-30 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-10-15 |
| 2024-08-30 | Keep all essential equipment working safely. | D | Health | corrected 2024-10-15 |
| 2023-12-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-01-16 |
| 2023-12-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-01-16 |
| 2023-03-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2023-05-09 |
| 2023-03-24 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-05-09 |
| 2023-03-24 | Observe each nurse aide's job performance and give regular training. | E | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-05-09 |
| 2023-03-24 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide appropriate foot care. | D | Health | corrected 2023-05-09 |
| 2023-03-24 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-05-09 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PAC 12 OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/01/2023 |
| KNOX HEALTHCARE PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| PAC 12 PINNACLE HOLDCO LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| HAGLER, ALEXANDER | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/01/2023 |
| KNOX, DONALD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2023 |
| SMITH, BRIAN | Corporate Officer | Individual | NOT APPLICABLE | since 03/27/2023 |
| VOLARE HEALTH LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2023 |
| DUNHAM, SARAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| HOHNSTEIN, PHILLIP | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| KNOX, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
| SCHWARTZ, ELIEZER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 385046. Corrections: data@carerecords.org.