Nursing homes › California › Hollenbeck Palms
573 S. Boyle Ave., Los Angeles, CA 90033 · 2132636195 · 106 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 4.59 (California median: 4.24). RN hours: 0.77. Weekend total: 4.18. Nursing staff turnover: 28%.
All-time on record: 39 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-03-09 |
| 2026-01-28 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2026-02-17 |
| 2025-12-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-12-16 |
| 2025-12-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-22 |
| 2025-12-12 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Health | corrected 2025-12-18 |
| 2025-12-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-12-26 |
| 2025-12-12 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-12-26 |
| 2025-12-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-12-26 |
| 2025-12-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-12-17 |
| 2025-12-12 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-12-23 |
| 2025-12-12 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-12-18 |
| 2024-10-25 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-11-17 |
| 2024-10-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-11-17 |
| 2024-10-25 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-11-17 |
| 2024-10-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-11-17 |
| 2024-10-25 | Dispose of garbage and refuse properly. | E | Health | corrected 2024-11-17 |
| 2024-10-25 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-11-17 |
| 2024-10-25 | Post nurse staffing information every day. | B | Health | corrected 2024-11-17 |
| 2024-08-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-09-13 |
| 2024-08-20 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | complaint | corrected 2024-09-13 |
| 2024-08-20 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | complaint | corrected 2024-09-13 |
| 2024-08-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-09-13 |
| 2023-11-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2023-12-13 |
| 2023-11-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-13 |
| 2023-11-19 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2023-12-13 |
| 2023-11-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-12-13 |
| 2023-11-19 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-12-13 |
| 2023-11-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-12-13 |
| 2023-11-19 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2023-12-13 |
| 2023-11-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-12-13 |
| 2023-11-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-12-13 |
| 2023-07-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2023-08-07 |
| 2023-07-16 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2023-08-07 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| JOHNSTON, CAROL | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2013 |
| KIRCHHOFF, KATHERINE | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| KUMAGAI, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| ONISHI, KEVIN | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| ROSENBLOOM, LINDA | Corporate Director | Individual | NOT APPLICABLE | since 07/01/2024 |
| BELLE HOME CARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2021 |
| WIPFLI LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2021 |
| JOHNSTON, CAROL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2013 |
| KANEGAE, THOMAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/02/2009 |
| KIRCHHOFF, KATHERINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| KUMAGAI, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| ONISHI, KEVIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| RAMIREZ, IVANIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/04/2021 |
| ROSENBLOOM, LINDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| SHOCKLEY, MORRIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/07/2012 |
| YOUNG, JOHNNY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/17/1987 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055115. Corrections: data@carerecords.org.