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Nursing homesCalifornia › Laguna Hills Health and Rehabilitation Center

Laguna Hills Health and Rehabilitation Center

24452 Health Center Drive, Laguna Hills, CA 92653 · 9498378000 · 208 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Cambridge Healthcare Services, a group operating 32 facilities in 1 states. Group record: average rating 2.5/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $1,091,988 in federal fines. This facility rates below its group average (2.5/5).

See all 32 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.91 (California median: 4.24). RN hours: 0.38. Weekend total: 3.65. Nursing staff turnover: 40%.

Inspection deficiencies

All-time on record: 145 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-26Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Ecomplaintcorrected 2026-06-21
2026-05-26Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2026-06-21
2026-05-26Ensure each resident’s drug regimen must be free from unnecessary drugs. Dcomplaintcorrected 2026-06-21
2026-04-16Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2026-04-20
2026-04-07Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-05-04
2026-04-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-05-04
2026-03-26Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. Dcomplaintcorrected 2026-04-22
2026-02-04Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2026-02-25
2026-02-04Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2026-02-25
2025-09-11Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-10-11
2025-09-11Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2025-10-11
2025-09-11Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Bcomplaintcorrected 2025-10-11
2025-08-25Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. EHealthcorrected 2025-09-25
2025-08-25Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2025-09-25
2025-08-25Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-09-25
2025-08-25Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-09-25
2025-08-25Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-09-25
2025-08-25Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. DHealthcorrected 2025-09-25
2025-08-25Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2025-09-25
2025-08-25Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-09-25
2025-08-25PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2025-09-25
2025-08-25Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-09-25
2025-08-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-09-25
2025-08-25Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-09-25
2025-08-25Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-09-25
2025-08-25Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-09-25
2025-08-25Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2025-09-25
2025-08-25Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2025-09-25
2025-08-25Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2025-09-25
2025-08-25Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2025-09-25
2025-08-25Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-09-25
2025-08-25Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. DHealthcorrected 2025-09-25
2025-08-25Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-09-25
2025-08-25Implement a program that monitors antibiotic use. Dcomplaintcorrected 2025-09-25
2025-08-25Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. DHealthcorrected 2025-09-25
2025-08-25Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. BHealthcorrected 2025-09-25
2025-08-25Keep residents' personal and medical records private and confidential. BHealthcorrected 2025-09-25
2025-08-25Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. BHealthcorrected 2025-09-25
2025-08-25Dispose of garbage and refuse properly. BHealthcorrected 2025-09-25
2025-08-25Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. BHealthcorrected 2025-09-25

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

NameRoleType%Since
AG FACILITIES OPERATIONS, LLC5% Or Greater Direct Ownership InterestOrganization100%since 08/11/2003
IRA E SMEDRA LIVING TRUST5% Or Greater Indirect Ownership InterestOrganization48%since 08/11/2003
WIN WIN ENTERPRISES, LLC5% Or Greater Indirect Ownership InterestOrganization48%since 10/01/2003
DALTON, KYLEManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/16/2024
KUIZON, KRISTINAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 04/01/2025
SMEDRA, IRACorporate OfficerIndividualNOT APPLICABLEsince 08/11/2003
WINTNER, JACOBCorporate OfficerIndividualNOT APPLICABLEsince 08/11/2003
CAMBRIDGE HEALTHCARE SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2013
ABUY, JOCELYNOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/02/2025
BUTENKO, JULIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/24/2023
CAPELA, HEIDIOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/03/2023
DALTON, KYLEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/16/2024
HASSELL, LANCEOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/25/2022
KUIZON, KRISTINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 04/01/2025
LUTZ, LINDAOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/01/2012
SALAZAR, PAULINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/14/2020
SMEDRA, IRAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/11/2003
WINTNER, JACOBOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/11/2003
ZAHED, SHAHABOperational/Managerial ControlIndividualNOT APPLICABLEsince 10/01/2013

Compare nearby (Orange County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056110. Corrections: data@carerecords.org.