Nursing homes › Texas › Las Colinas of Westover
9738 Westover Hills Blvd, San Antonio, TX 78251 · 2103055730 · 140 certified beds
Per CMS filings, this facility is affiliated with Caring Healthcare Group, a group operating 14 facilities in 1 states. Group record: average rating 3.0/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $600,082 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.34 (Texas median: 3.27). RN hours: 0.44. Weekend total: 3.05. Nursing staff turnover: 44%.
All-time on record: 39 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-12-06 |
| 2025-12-03 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2025-12-04 |
| 2025-12-03 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-12-04 |
| 2025-12-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-12-04 |
| 2025-12-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-12-04 |
| 2025-12-03 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-12-04 |
| 2025-12-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2025-12-04 |
| 2025-11-25 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-12-22 |
| 2025-11-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-11-26 |
| 2024-09-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-10-08 |
| 2024-09-27 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Health | corrected 2024-10-08 |
| 2024-09-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-10-08 |
| 2024-09-27 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-08 |
| 2024-09-27 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-10-08 |
| 2024-09-27 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-10-08 |
| 2024-09-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2024-10-08 |
| 2024-09-27 | Provide appropriate foot care. | D | Health | corrected 2024-10-08 |
| 2024-09-27 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-10-08 |
| 2024-09-27 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-10-08 |
| 2024-09-27 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2024-10-08 |
| 2024-08-06 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | J | complaint | corrected 2024-08-22 |
| 2024-08-06 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2024-08-22 |
| 2024-04-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-05-23 |
| 2023-12-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2023-12-24 |
| 2023-12-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2023-12-24 |
| 2023-12-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2023-12-12 |
| 2023-12-11 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2023-12-12 |
| 2023-12-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2023-12-12 |
| 2023-07-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-08-01 |
| 2023-07-31 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2023-08-01 |
| 2023-07-31 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2023-08-15 |
| 2023-07-31 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-08-08 |
| 2023-07-31 | Employ staff that are licensed, certified, or registered in accordance with state laws. | D | Health | corrected 2023-08-01 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-06 | Fine | $25,233 |
| 2023-12-11 | Fine | $13,397 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| MEDINA COUNTY HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/31/2017 |
| CARTER KRIEGER, LORI | Corporate Director | Individual | NOT APPLICABLE | since 07/20/2020 |
| BAIN, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 05/23/2011 |
| BELL, BILLIE | Corporate Officer | Individual | NOT APPLICABLE | since 06/03/2023 |
| FROSCH, KEVIN | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2010 |
| HARDT, TIMOTHY | Corporate Officer | Individual | NOT APPLICABLE | since 05/23/2011 |
| JOHNSON, TONY | Corporate Officer | Individual | NOT APPLICABLE | since 11/26/2012 |
| WINDROW, ZACHARY | Corporate Officer | Individual | NOT APPLICABLE | since 11/26/2012 |
| WINKLER, JUDY | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2004 |
| YOUNG, CARLTON | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2006 |
| LAS COLINAS SNF LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2017 |
| BELL, BILLIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/03/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 676328. Corrections: data@carerecords.org.