Nursing homes › California › Maclay Healthcare Center
12831 Maclay Street, Sylmar, CA 91342 · 8183614455 · 141 certified beds
Per CMS filings, this facility is affiliated with Serrano Group, a group operating 11 facilities in 1 states. Group record: average rating 2.0/5, 4 abuse citation icons, 2 facilities on the Special Focus list, $796,350 in federal fines. This facility rates the same as its group average (2.0/5).
Total nurse staffing: 4.10 (California median: 4.24). RN hours: 0.43. Weekend total: 3.72. Nursing staff turnover: 44%.
All-time on record: 185 deficiency citations, including 7 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2026-05-26 |
| 2026-04-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-05-26 |
| 2026-04-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-06-03 |
| 2026-04-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-05-26 |
| 2026-04-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2026-04-24 |
| 2026-04-14 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | complaint | corrected 2026-04-24 |
| 2026-04-14 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-04-24 |
| 2026-04-14 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-04-24 |
| 2026-04-14 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2026-04-24 |
| 2026-03-03 | Respond appropriately to all alleged violations. | E | complaint | corrected 2026-03-27 |
| 2026-03-03 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2026-03-27 |
| 2026-03-03 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-27 |
| 2026-01-16 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K | Health | corrected 2026-02-12 |
| 2026-01-16 | Keep residents' personal and medical records private and confidential. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | E | Health | corrected 2026-03-25 |
| 2026-01-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Implement a program that monitors antibiotic use. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2026-02-12 |
| 2026-01-16 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2026-03-25 |
| 2026-01-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-02-12 |
| 2026-01-16 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2026-02-12 |
| 2026-01-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-02-12 |
| 2026-01-16 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-02-12 |
| 2026-01-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2026-02-12 |
| 2026-01-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-02-12 |
| Date | Type | Amount |
|---|---|---|
| 2026-04-29 | Fine | $19,610 |
| 2026-01-16 | Fine | $67,315 |
| 2026-01-16 | Payment Denial | 38 days payment denial |
| 2025-03-22 | Fine | $52,142 |
| 2025-03-22 | Payment Denial | 20 days payment denial |
| 2024-10-11 | Fine | $17,660 |
| 2024-10-11 | Fine | $112,506 |
| 2024-10-11 | Payment Denial | 14 days payment denial |
| 2024-06-07 | Fine | $86,623 |
| 2024-06-07 | Payment Denial | 6 days payment denial |
| 2023-08-23 | Fine | $28,822 |
| 2023-08-23 | Payment Denial | 31 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LORY LYNN LLC | 5% Or Greater Direct Ownership Interest | Organization | 17% | since 11/01/2015 |
| MACLAY PARTNERS LLC | 5% Or Greater Direct Ownership Interest | Organization | 17% | since 11/01/2015 |
| JACOBS, DOV | 5% Or Greater Direct Ownership Interest | Individual | 20% | since 11/01/2015 |
| FENSTERMAN, HOWARD | 5% Or Greater Indirect Ownership Interest | Individual | 17% | since 11/01/2015 |
| TAUB, JUDAH | 5% Or Greater Indirect Ownership Interest | Individual | 17% | since 11/01/2015 |
| JACOBS, DOV | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2015 |
| LANDA, BENJAMIN | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2015 |
| DONOHOE, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555583. Corrections: data@carerecords.org.