Nursing homes › California › Mission Care Center
4800 Delta Avenue, Rosemead, CA 91770 · 6266072400 · 59 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates above its group average (3.2/5).
Total nurse staffing: 4.46 (California median: 4.24). RN hours: 0.63. Weekend total: 3.87. Nursing staff turnover: 38%.
All-time on record: 40 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-04-10 |
| 2026-03-19 | Dispose of garbage and refuse properly. | E | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-04-10 |
| 2026-03-19 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Give residents a notice of rights, rules, services and charges. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-04-10 |
| 2026-03-19 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2026-04-10 |
| 2025-12-10 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-12-12 |
| 2025-12-10 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-12-12 |
| 2025-02-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-03-11 |
| 2025-02-16 | Have policies on smoking. | E | Health | corrected 2025-03-11 |
| 2025-02-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-03-11 |
| 2025-02-16 | Keep all essential equipment working safely. | D | Health | corrected 2025-03-11 |
| 2025-01-24 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-02-03 |
| 2024-11-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-12-04 |
| 2024-02-18 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-03-21 |
| 2024-02-18 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-03-21 |
| 2024-02-18 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-03-21 |
| 2024-02-02 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-02-05 |
| 2023-10-25 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2023-11-13 |
| 2023-07-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2023-07-31 |
| 2023-07-03 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2023-07-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CHIEN, NORMAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/24/2021 |
| NELSON, TIMOTHY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/21/2013 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 01/30/2006 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| WILLITS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 02/01/2024 |
| CHIEN, NORMAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/24/2021 |
| NELSON, TIMOTHY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/21/2013 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555796. Corrections: data@carerecords.org.