Nursing homes › California › Norwalk Skilled Nursing & Wellness Centre, LLC
11510 Imperial Highway, Norwalk, CA 90650 · 5628686791 · 99 certified beds
Per CMS filings, this facility is affiliated with Pacific Healthcare Holdings, a group operating 15 facilities in 1 states. Group record: average rating 2.1/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $739,563 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 4.16 (California median: 4.24). RN hours: 0.44. Weekend total: 3.80.
All-time on record: 81 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-21 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-06-08 |
| 2026-05-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-06-08 |
| 2025-12-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-22 |
| 2025-08-21 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | complaint | corrected 2025-08-22 |
| 2025-07-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-08-09 |
| 2025-07-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2025-08-09 |
| 2025-07-18 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-09 |
| 2025-07-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-08-01 |
| 2025-04-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-04-09 |
| 2024-11-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-12-02 |
| 2024-11-27 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-12-02 |
| 2024-11-27 | Keep all essential equipment working safely. | D | complaint | corrected 2024-12-02 |
| 2024-10-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-11-06 |
| 2024-09-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-10-03 |
| 2024-09-20 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | J | complaint | corrected 2024-10-11 |
| 2024-09-20 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | complaint | corrected 2024-10-11 |
| 2024-09-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2024-10-11 |
| 2024-09-20 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | F | complaint | corrected 2024-10-11 |
| 2024-09-20 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | complaint | corrected 2024-10-11 |
| 2024-09-03 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2024-09-20 |
| 2024-08-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-09-15 |
| 2024-08-08 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-08-30 |
| 2024-08-08 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2024-08-30 |
| Date | Type | Amount |
|---|---|---|
| 2025-07-14 | Fine | $14,768 |
| 2024-11-27 | Fine | $10,033 |
| 2024-07-26 | Fine | $47,993 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PACIFIC HEALTHCARE HOLDINGS, INC. | 5% Or Greater Direct Ownership Interest | Organization | 90% | since 08/01/2007 |
| CORPORATE INTERFACE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/18/2024 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2007 |
| MARROQUIN, JAZMIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2019 |
| RECHNITZ, SHLOMO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2007 |
| SUH, JOON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/14/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555668. Corrections: data@carerecords.org.