Nursing homes › California › Palazzo Post Acute
5400 Fountain Ave, Los Angeles, CA 90029 · 3234614301 · 99 certified beds
Per CMS filings, this facility is affiliated with Serrano Group, a group operating 11 facilities in 1 states. Group record: average rating 2.0/5, 4 abuse citation icons, 2 facilities on the Special Focus list, $796,350 in federal fines. This facility rates above its group average (2.0/5).
Total nurse staffing: 4.15 (California median: 4.24). RN hours: 0.32. Weekend total: 3.76. Nursing staff turnover: 30%.
All-time on record: 45 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-29 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-06-15 |
| 2026-05-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-06-15 |
| 2026-05-29 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-06-15 |
| 2026-05-29 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2026-06-15 |
| 2026-03-12 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D | complaint | corrected 2026-03-27 |
| 2025-12-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-01-07 |
| 2025-09-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-05 |
| 2025-09-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-10-05 |
| 2025-06-17 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-07-01 |
| 2025-06-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2025-06-29 |
| 2025-06-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-06-29 |
| 2025-06-05 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-29 |
| 2025-06-05 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-06-29 |
| 2025-06-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-06-29 |
| 2025-06-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-06-29 |
| 2025-06-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-06-29 |
| 2025-06-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-06-29 |
| 2025-06-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-06-29 |
| 2025-04-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-05-09 |
| 2024-11-12 | Post nurse staffing information every day. | D | complaint | corrected 2024-12-12 |
| 2024-07-18 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-08-05 |
| 2024-06-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-07-11 |
| 2024-05-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-05-31 |
| 2024-04-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-05-25 |
| 2024-03-29 | Honor the resident's right to manage his or her financial affairs. | D | complaint | corrected 2024-04-28 |
| 2023-11-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2023-12-21 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SERRANO LICENSEE 1 LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2016 |
| BIN MENDEL LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| BL CALI PARTNERS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JS FENTON LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| RGF CONSULTING LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO GROUP LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| SERRANO PARTNERS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| YAAME LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, HOWARD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, JORDAN | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| FENSTERMAN, ROBERT | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JACOBS, DOV | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| LEIBSON, STACI | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| TAUB, JUDAH | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 01/01/2016 |
| JACOBS, DOV | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2016 |
| SERRANO LICENSEE 1 LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2016 |
| CUARESMA, ROLANDO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2016 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 056456. Corrections: data@carerecords.org.