Nursing homes › Texas › Parklane West Healthcare Center
2 Towers Park Ln, San Antonio, TX 78209 · 2108291400 · 124 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.74 (Texas median: 3.27). RN hours: 0.28. Weekend total: 3.10. Nursing staff turnover: 63%.
All-time on record: 64 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-19 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-03-20 |
| 2026-03-13 | Keep all essential equipment working safely. | F | complaint | corrected 2026-03-14 |
| 2026-03-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2026-03-17 |
| 2026-03-05 | Honor each resident's preferences, choices, values and beliefs. | E | complaint | corrected 2026-03-06 |
| 2026-03-05 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2026-03-06 |
| 2026-03-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-03-06 |
| 2026-03-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-03-06 |
| 2026-01-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-01-11 |
| 2026-01-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-11 |
| 2025-12-07 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-12-08 |
| 2025-11-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-11-27 |
| 2025-11-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-11-27 |
| 2025-07-17 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | complaint | corrected 2025-08-08 |
| 2025-07-17 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | complaint | corrected 2025-08-08 |
| 2025-07-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-08-08 |
| 2025-07-17 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-08-08 |
| 2025-07-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-08-08 |
| 2025-07-17 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-08-08 |
| 2025-05-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | PASARR screening for Mental disorders or Intellectual Disabilities | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2025-06-09 |
| 2025-05-16 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Assure that each resident’s assessment is updated at least once every 3 months. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | complaint | corrected 2025-06-12 |
| 2025-05-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-06-09 |
| 2025-05-16 | Keep all essential equipment working safely. | D | complaint | corrected 2025-06-09 |
| 2025-04-25 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | complaint | corrected 2025-05-02 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-04-16 |
| 2025-03-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-04-17 |
| 2024-11-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-12-05 |
No federal fines or payment denials on record.
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675509. Corrections: data@carerecords.org.