Nursing homes › Delaware › Polaris Healthcare and Rehabilitation Center
21 W Clarke Avenue, Milford, DE 19963 · (302) 503-7650 · 100 certified beds
Per CMS filings, this facility is affiliated with Nationwide Healthcare Services, a group operating 7 facilities in 2 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $320,120 in federal fines. This facility rates below its group average (2.6/5).
Total nurse staffing: 3.96 (Delaware median: 3.92). RN hours: 0.76. Weekend total: 3.67. Nursing staff turnover: 68%.
All-time on record: 67 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2025-08-24 |
| 2026-02-11 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2026-03-17 |
| 2026-02-11 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2026-03-17 |
| 2026-02-11 | Respond appropriately to all alleged violations. | D | Health | corrected 2026-03-17 |
| 2026-02-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-03-17 |
| 2026-02-11 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2026-03-17 |
| 2026-02-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-17 |
| 2025-08-11 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2025-09-11 |
| 2025-08-11 | Provide or obtain dental services for each resident. | D | complaint | corrected 2025-09-11 |
| 2025-01-28 | Ensure that residents are free from significant medication errors. | K | complaint | corrected 2025-03-18 |
| 2025-01-28 | Provide safe, appropriate pain management for a resident who requires such services. | G | Health | corrected 2025-03-18 |
| 2025-01-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | complaint | corrected 2025-03-18 |
| 2025-01-28 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Honor the resident's right to manage his or her financial affairs. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-24 |
| 2025-01-28 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-24 |
| 2025-01-28 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-03-18 |
| 2025-01-28 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2025-03-18 |
| 2025-01-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2025-03-18 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-11 | Fine | $26,685 |
| 2025-01-28 | Fine | $114,368 |
| 2024-04-11 | Fine | $12,831 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GELLEY, LEAH | 5% Or Greater Direct Ownership Interest | Individual | 5% | since 05/20/2019 |
| GELLEY, MEIR | 5% Or Greater Direct Ownership Interest | Individual | 95% | since 05/20/2019 |
| NATIONWIDE HEALTHCARE SERVICES | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/20/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085058. Corrections: data@carerecords.org.